Financial Ombusdman service ruling experience?

[Ashcroft3]

Firstly please excuse me if this is a double post. I though I posted but couldn't find it on the site afterwards so have tried again.

 

After three and a half years we have finally got to the stage of an FOS ruling on our subsidence claim. The whole thing was an epic battle. The final judgement was strangely vague, just stating the obvious fact that insured damage should be repaired, but ith no direction to RSA. We don't know what the Ombudsman has said to the insurer (RSA unfortunately, and loss adjuster Crawfords, again unfortunately) so feel they may try to interpret it differently. From examples in the FOS's own house journal we should come out of it OK but you see who we are dealing with. What can we do if RSA ignore the legally binding ruling or deliberately misinterpret it? WE certainly cannot afford to take these ******* to court.

 

We feel they have been playing for time as the claimant, my mother, is now 93.