Arrow Global - Orange (Wescot Credit Services)

[Getting_Savvy]

I am quite unsure about what to do about this problem with Arrow Global/Orange.

 

When I was 18 (2005 and I'm now 22) I had a contract phone with Orange and from the start there was a problem! I was to pay the 1st bill (£35) by direct debit on Tuesday but there was no money in my account to pay the bill, called Orange to re-schedule the payment and they said it could not be done (LIES!!!). Never the less they tried to take payment and got a charge from Halifax of £35. I was getting paid that week on Friday (and every fortnight). Called back them back to pay the bill on Friday and they said they would re-try by Monday or Tuesday to take payment a whole week went by and no payment was taken. To cut the long story short I had the account with them for 3 months and the total was just £500. Orange obviously cut off the phone so I could only receive incoming calls and I was paying back the debt (just over £200) via my internet account with them and their 150 service. But Orange decided to disconnect my internet account and barred me from calling 150 (completely stupid!!!!). I decided to no longer repay the debt because they obviously did not want their money due to cutting me off from my easier sources. I couldn't use my Mum's house phone because she barred certain numbers.

 

They were writing to what was my current address (Mum's address) to get back the debt for a few months and then I received no more letters. I moved out and I now live on my own at this address for a year and a half. They were still writing to my Mum's address but that was at the beginning of this year but that is how many years after not getting the money. I have now received 2 letters from Wescot Credit Services asking for me to pay back the debt of £398.12 on behalf of Arrow Global LLC-Orange, at my current address. But from what I understand Arrow Global have bought my debt (according to their website of what they do) so do I owe the money to Orange, Arrow Global or Wescot? It's confusing, I don't have the old letters because they all got ripped up. Wescot are threatening to recover goods, good luck with that because my stuff is not worth much in reality and I already know not to let them in my property, or they will return the debt to the client to then be passed on to another agency.

 

In truth I don't want to pay back nothing because when I was willing to pay Orange cut me off! Saying the future's bright the future's Orange more like ****e!!

 

Can anyone help!?!?

[MARTIN3030]

Welcome to the site.

Your problems are sorting out the debt-but theres also the question about origins.

Will move your thread into telecoms for now-you should get a good response there,then re-route it into the debt forums.There are people posting in the Telecoms forums who are familiar with both issues-phone contractual issues as well as debt issues.(specifically in relation to phone account debts)

[Curr946]

easy, pay arrow they will have bought the debt. get them to send you a letter to confirm then every time you get a letter from other agency's, forward them a copy. I had a similar problem when i lost my job in 2003. Took orange until the start of this year to allow me to pay. They had written it off in 2004 but sold it on in 2007 to arrow.