Andrew1 vs Boots Egg card

[andrew1]

I had a credit card through Boots chemist run by Prudentials 'Egg'. back in 2001. In 2002 it was passed to Bryan Carter & Co solicitors who pursued it, Fredrickson Int'l DCA's came on the scene for a while and then it went back to Carters. In 2003 they sent it back to Egg.

 

I sent my Data Protection Act to Boots who I had originally got the card through on 8th May - so far they haven't banked the cheque or sent the info.

 

 

I am now wondering if I should have sent the DPA to Egg Direct but I don't want to have to start all over again. Should Boots supply all the DPA SAR - (Subject Access Request) Information?

 

Also, I phoned Carters to see how they closed the account and they are holding my details on their computer - they found my account when I gave them the ref no. Should they not remove the data once it is closed? I don't like the fact they won't give me any information and it sits on their system. Would I have to do a DPA on them too? - all these £10's get expensive.

[DazNorthants]

It would depend on who owns the data. I had a similar instance the the DCA advised that the DPA notice on the bank should request the data held on their computers as the bank owned the data. I never actually had to pursue it but the bank did confirm they were the data controllers.

Maybe you could just write to Boots and ask who are the data controllers in credit card accounts. This might save a few tenners!

[angry cat]

Hi Andrew1

 

You need to make your Data Protection Act Request to-

Ms. Jenny Gordon

Data Protection Manager

Account Servicing

Egg plc

Point North

Brierley Hill

 

I think the post code is DYS 1iu

 

My Egg credit card was initially a boots card powered by Egg and I eventually received my DPA information. Egg will require the £10 fee plus ID!!?

 

Good Luck

Angry cat

[andrew1]

Thanks Angry Cat - will do

[andrew1]

Boots wrote back saying they didn't receive my letter and cheque ( it wasn't banked anyway) and then referred me to Egg cards in Southend so anyone thinking of chasing Boots should think again.

 

Written to Egg but got to wait for another 40 days.

[andrew1]

Low and behold, I just had a letter from Crapquest asking for payment of said eggy card. Since starting this thread I think I have got a better handle on things now - Craquest have you heard about the Cabot Fan Club?....me thinks another clubs about to open !