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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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court ordered claim cancelled


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Just to add, that it is very encouraging to see that the judge has actually given liberty to apply to set aside the stay. This does indicate very strongly that it really is on his own initiative and that he is not following orders from on high.

I would recommend that the stay be challenged. There are lots of good arguments

 

 

The judge has no option but to give liberty for either side to apply for his order to be set aside. Under the CPR, any order made by the court without representations from the parties can apply to be set asside.

 

On the wider issue I beleive this is a red herring. If my memory serves me correctly (I've just tried to do some research on the Internet but didn't get very far) Legal Precedent can only be set by the Court of Appeal and the High Court. So while the higher courts may make rulings which the lower courts can consider, they are not binding as legal precedent until the Appeal Court or the House of Lords have agreed them (possibly the Royal Courts of Justice / High Court as well).

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Just answered my own question - this is from the Darlington Council website (Legal Sources)

 

Precedent can only be set by the High Court and above.

 

On the HMCS website, it lists the seperate courts which make up the High Court as:

 

Commercial Court

Admiralty Court

Administrative Court

Chancery Division

Court of Appeal Civil Division

Family Division

Patents Court

Queen's Bench Division

Supreme Court Costs Office

Technology & Construction Court

Companies Court

Bankruptcy Court

Principal Registry of the Family Division

Royal Courts of Justice

 

The only listings I can find for Mercantile Courts are in connection with County Courts. So I don't think they are part of the High Court.

 

Is there a friendly lawyer on here who can clarify?

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It is also worth pointing out that precendents only affect "points of law".

 

In the case of bank charges, there is no point of law which has been offered by any bank in any of its defences. Therefore the two previous precedents (set by higher courts) about genuine costs stand.

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