Hope someone can point me in the right direction.
Mackenzie Hall have been chasing and taking payment for what was believed to be the debt owed on mortgage with Northern Rock after loss of job / and subsequent negative equity.
This amounted to approx 27k going by Mackenzie Hall letters.
A cca request was sent as per copy letters found on this site and they have replied with a copy of an agreement for a loan also taken with NR at the same time but for 8k. They only sent pages 1 & 2 of 5 if that makes any odds.
Credit check shows the mortgage as settled and no sign of the 8k loan.
Mac Hall still quote that I am due 27k even though the amount of loan they have sent paperwork for is 8k.
AFAIK this loan had been repaid when the house was repo'd leaving a mortgage shorfall.
Any advice is welcome as to what to do , if anything as I believe they have sent the wrong paperwork. Looking at the form the date of signing by me was 2 weeks after what is printed as the date of signature on behalf of NR. Looks a bit odd to me and seems unusual?
As an aside to that the way the date is written is not how I would have written it also My ex husband always signed things first but it shows my signature first. Would this be a doctored or altered form? if so why would they go to the bother on a form showing the wrong amounts?
Many thanks