Showing results for tags 'wrong entry on file'.
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Hi, I have got a problem of wrong information in my callcreditcheck file.I came to know in May that a wrong account of three mobile was recorded on my Experian and Callcreditcheck file. Having contacted and providing my ID to them just experian took off that wrong account from file but callcreditcheck is refusing and saying that three mobile is saying that they hold accurate information on me and asked me to contact to three. I contacted to three and explained the situation that I am an old customer of them but now see another wrong account linked to my credit fie which is unknown to me. I was assured that their fraud department will look into it and come back to me in one week. One week later, their fraud department contacted me bby saying that though date of birth and full name is not yours but that sim was used in my phone, I was called from that number and that the card used to get the contract had the same name like mine. I denied this and asked them to provide any prove that my id was used to obtain contract. They refused to provide any thing and said me to contact ICO if unhappy with the response. I contacted to ICO who replied me through email that they contacted to three and it 's kind of fraud case and I need to get involved police. I then contacted to police who said it has got nothing to do with them and told me to contact Three again I contacted to Three again who is accpting that my personal information does not match with that account but still it will be linked with my personal information on credit file. I am just wondering whay should I do as this case is going no where but wasting time.
- 5 replies
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- callcreditcheck
- inaccurate entry
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