My mother has a small work's pension that she has been getting for 6 years, it was actually my deceased father's and now she gets 50% of it for him, she's currently 61. The pension used to be £87 a month and the government were taking £20 but it's now £51 and they're still taking the amount from it, but that's not the point of the post. For weeks now her benefits have been being reduced/ cut off temporarily, and putting her into rent arrears with the council. The DWP have asked for information on the pension, and she has given it to them time and time again. The pension switched from one company to another at one point, around the time the trouble started, and she has handed them letters. She gave them a letter from the original company saying that the pension was being transferred to the new one. She gave them a letter from the new one saying they were taking over the pension. She's given them P60's and an assortment of information. This has been an on-going thing for a month or more now. They're now asking for a pension statement, which she has never had even once for the pension and have cut off all of her benefits, including housing. She's been to citizens' advice, she's explained the situation to the housing department and managed to settle one set of rent arrears(more incoming, now) and she just can't seem to get through to the DWP the exact details of the pension that is causing so much problems. She has no more information she could possibly hand them, and they still inquire about it. She feels as though they suspect she has more money coming in than she does, and can't seem to make them understand that all she is getting is £51 a month from it. All the income she has had is ESA, Housing benefit and that pension. She's been told she isn't entitled to income support or any other additional support. Does anyone have any suggestions for what she could do next?