Hi This is my first post and I was hoping for some advice and possibly to contact any other people with the same issue. My wife and I invested £4,000 in the Forest Holidays Membership Club in August this year which basically entitled us to discounted holidays at the cabin sites of Forest Holidays. The deal was that the initial investment was used to pay for the holidays and then you could top-up the money at any time over the next 25 years (the life of the membership) A few weeks ago they wrote to us advising that they were withdrawing the right for members to make any further top-ups so once the initial investment was spent that was it. They referred to a clause in the terms and conditions: "The Club reserves the right to vary Membership Benefits during Your Membership" I have written to Consumer Direct who have confirmed that this sounds like an 'unfair term' as per the Unfair Terms in Consumer Contract Regulations 1999. I have pointed this out to Forest Holidays but they are unwilling to reinstate the right to make top-ups. So the position I'm in now is that I think what they are trying to do is not legal, but Consumer Direct can't/won't tell me what Trading Standards are actually doing about it. I think my only course of action is to take Forest holidays to court for the potential loss of benefit (which I estimate to be about £25,000 over the course of the membership) Does anyone have any experience in this type of issue or can suggest another course of action? Many thanks Gary

Good morning, I am in a dispute with Vodafone concerning the cancellation of my account. The contract reached 2 years in January 2012, prior to this I provided 30 days notice to cancel. I also requested a PAC code, which was subsequently supplied by TEXT, not by LETTER. The "We're sorry you're leaving text" gave me the impression that the contract would end as instructed. There was no mention that it would remain live if the PAC wasn't used. The contract remained active and I have incurred costs of around £100. Not a huge amount, but this is now a matter of principle. I have communicated clearly with Vodafone at all times, they haven't. Their most recent letters even have basic spelling mistakes! All the more frustrating, my girlfriend had exactly the same problem. We sent identical letters of complaint to Vodafone, at the same time and to the same address - her issue has been resolved, whereas for me they refuse to back down. I now have the information and documentation from the county court, ready to launch a claim for this breach of contract and breach of consumer regulations. Is anyone able to signpost me to the address of the Vodafone legal department for inclusion in correspondence? Thanks in advance John

My job is currently at threat from redundancy - which has given me obvious cause to check my contract in more detail. It appears that my notice period is not in line with my colleagues. I joined 5 years ago as a junior straight from university. Whilst my responsibilities, seniority & salary have increased during this time I have not signed a new contract. My contract states my notice period to be 5 weeks (1 week for every year served). However of 20 in our team 17 are on a 3 month notice period as they joined as 'experienced hires'. We all have the same job title / responsibilites and I know for a fact that I am paid more than 6 others. In other words I believe my contract has not been changed through the years to reflect the 'normal contract terms' for a person of my seniority. Do I have legal redress to have my notice period increased to bring me in line with my team? They will obviously not want to change the terms right now as they are in the process of making half our team redundant!