My Wife received a charge notice yesterday morning 10/06/17. It was in a brown undated envelope. The car park in question must have only recently been aquired by Smart Parking as it has been a free car park for years and my pensioner wife uses it for Doctor appointments and she always displays her blue badge and parks in disabled bays.
Long and short is she did not notice the new signs at the entrance, the camera or ticket meter which is in amongst the parking bays, and parked as usual in disabled bay. 3 hours free parking are allowed but reg number must be entered at the meter, but this is not displayed clearly on signs at disabled bays.
So any advice re what to do would be very welcome!
I have attached redacted pdf's and here are the details:
1 Date of the infringement 23/05/2017
2 Date on the NTK 08/06/2017
3 Date received 10/06/2017
4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? [N]
5 Is there any photographic evidence of the event? Yes
6 Have you appealed? not yet
Have you had a response? '' ''
7 Who is the parking company? Smart Parking
8. Where exactly Ravensdale front car park Clacton On Sea
smart parking charge.pdf
smart parking charge 2.pdf