Booked a 'camping' break for two nights 13th to 15th Feb, this was booked on the 16th Jan.
However, the better half no longer wishes to go, mainly due to the weather/temperature, but primarily because she isn't feeling great, and would prefer to simply go out for the day on Valentines day.
I rang Away Resorts who deal with the bookings, and was told that if I cancelled then they don't have to refund the cost (£70) because their T&C's say so.....
https://www.awayresorts.co.uk/terms-and-conditions/
Seventy quid is a lot of money for us, just to simply throw away into someone elses profit pocket...... I am aware of potentially having to go the visa debit chargeback route, but I'm also aware they will more than likely claw it back, just out of spite?
I'll be writing to them to air my disgust and disappointment with them, but can anyone think of a better angle of attack here??
TIA..Boo