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Lots of other companies come here to help their customers but Npower won't. This is the company which has been investigated by the regulator and which is being regulated again, which has been criticised in court, which has been criticised in the House of Commons, which has been fined by the regulator - which has had its competence to hold a licence questioned in the House of Commons, which has sacked its CEO, which is faced with fallen profits, which is the most criticised Utility company in the UK - whihc has promised to address its problems and its attitude to customers - and they refuse to come to a forum and dela with their customers directly. What a rotten company Npower is. What a crappy shambles.
