Showing results for tags 'nilfisk'.
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Hi all, I bought a Nilfisk Pressure Washer from a local retailer last May. During April it lost all power and was no more powerful than the tap I contacted the retailer on 19 April and reported the issue, they duly collected the machine to take a look. I have, this afternoon, chased up the progress with the washer and been told they haven't had time to look at it yet (fair enough) and they will get back to me once they have and will let me know if it is 'un-economical' to repair....! I enquired whether or not I could just get a replacement, only to be told that they are only permitted to attempt to repair the washer and that replacements are only allowed on machines under 30 days old... I am still waiting to hear their response as to what happens if it is 'un-economical' to repair... Does this sound right?
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