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Showing results for tags 'manufacturing'.
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Hi, I recently had a £800 repair bill to fix a broken wiring loom where it passed through a hinged part of body work designed and purposed for repeated opening and closing (power roof), the car is a 2009 308cc and i have owned it since 2011... Now to me this area is designed to move, it has wires that pass through it and as such if they have broken they have been spec'd or installed incorrectly at time of manufacture... Or do i have to suck it up and accept that parts of the wiring loom are subject to 'wear and tear' Thanks in advance for any advice... Paul
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hi everyone, I bought an Onkyo TX-NR609 amp on ebay 6 months ago. It's been working fine, but now it's developed a fault. The item being used is out of warranty and I don't have the original purchase receipts other than ebay prove of purchase. After some research I found that so many people have complained about this common issue, that onkyo have decided to extend the warranty and allow people to send the goods back to them to get repaired/replaced. My problem is that onkyo are asking for original receipt of purchase from an Authorised Dealer, otherwise they are not willing to cover their product. Surely it doesn't matter where you purchase it from? After all the fault is with the manufacturer's product, so how come the customer is losing out? What can I do?