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looking4advice

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  1. Thank you nystgmite. Since the judge has not quoted any laws in his judgement, surely it gives them a reason to appeal against his decision? Also what happens now?? What's the process from here onwards? Can hmrc say they won't pay due to tribunal not able to inforce their decision???
  2. Hi everyone, I have some question regarding child tax credit (CTC) and would be most grateful if you could help. Going back to oct 2013, I appealed against a decision where HMRC didn't pay the disability elements of our child's tax credit for 1 full year during oct 12/oct 13. My child at the time was on high rate care and mobility. After a lengthy battle, my appeal has been accepted my the tribunal judge in my favour. It was my first time at the tribunal, so I was extremely nervous. In fact I was that nervous, I forgot to ask what happens after the appeal. This is what the judge has written in the appeal letter:- DECISION NOTICE 1. The appeal is allowed 2. The decision made on 01/10/2013 is set aside 3. The tribunal is satisfied that the appellent did notify the Tax Credit office of the reinstatement of his daughters DLA on the 14th of Dec 2012. The enhanced payments including the severe disability element should be reinstated from then. For now I have a few questions:- 1. The letter states that the tribunal has no powers in enforcing them to pay, so how does it work? 2. Can they still appeal against the judge's decision or are they not allowed? Thank you
  3. Your correct, but this is clearly a known problem that the manufacturer is aware of? Onkyo are in the UK too. The seller never kept the receipt, although he told me he bought it from Richer Sounds. What if it was a second-hand car that someone bought and suddenly the manufacturer has found a fault with brakes? They would do a recall no matter where someone has purchased the car from.
  4. Thank you conniff - I got the amp and accessories WITHOUT the original receipt as the amp was already over 2 years old and the original owner had thrown his receipt away. I do apologise, but could you please explain which bit of that link I'm supposed to check? FYI, Onkyo provides a 2yr warranty, but since the known "NO SOUND" problem has happened, they have changed their policy to now extend that warranty to 2018 - BUT ONLY for customers whom have bought from their authorised retailers. I think this is unfair because why should any customer lose out when the fault is of the manufacturers?
  5. He was a private seller. But if Onkyo are providing a special extended warranty for all those who have purchased their product via an authorised dealer, surely they should extend that to most customers? ....especially when they are aware that their product is KNOWN to fail due to their faulty component? The amp is only 2-3yrs old MAX and I'm sure under the Sales of Goods Act, electrical items should last around 5 years or so? http://www.uk.onkyo.com/en/customer-service-program-118747.html
  6. hi everyone, I bought an Onkyo TX-NR609 amp on ebay 6 months ago. It's been working fine, but now it's developed a fault. The item being used is out of warranty and I don't have the original purchase receipts other than ebay prove of purchase. After some research I found that so many people have complained about this common issue, that onkyo have decided to extend the warranty and allow people to send the goods back to them to get repaired/replaced. My problem is that onkyo are asking for original receipt of purchase from an Authorised Dealer, otherwise they are not willing to cover their product. Surely it doesn't matter where you purchase it from? After all the fault is with the manufacturer's product, so how come the customer is losing out? What can I do?
  7. Just to update you guys, today I've posted the letter to Cabot. Now I know you said it's a waste of money sending via Recorded Delivery, but I did it just for my peace of mind. Thank you again and I will let you know if I receive any further correspondence.
  8. Thanks maroondevo for clarifying that.
  9. Really sorry bazooka, I said that totally wrong ....I meant I don't want to do a signature....can I simply type my name without a signature? Sorry again
  10. Thanks Bazooka. I shall do this first thing on monday. One last question....Should I sign the SB letter or just digital print the name on there? ...Just a bit paranoid .
  11. Just to let you guys know, I have now emailed Cabot with the SB letter. Being weekend, I plan to post a recorded delivery letter on Monday too.
  12. Thank you numbers666 and Bazooka. I will do both methods of emailing and hard copy as recommended. Just FYI the letter link you've given is exactly the same as the one National Debtline. Thank you to everyone for helping me as I'm ever so grateful. I will let you know if I hear anything back from them.
  13. Thank you dx and slick132. I'm happy to send them a statute barred letter via their email address...This way it doesn't cost me anything and is a record too. Just a couple more questions:- 1. If I send them a statute barred email, what if they start bombarding me with letters/emails as Ashmk said? 2. Am I okay to use the statute barred letter template from National Debtline?
  14. Thank you Bazooka and dx100uk for your replies. @ Bazooka - Glad to hear that they can't do much. The barclaycard I had was around 2002 or earlier and the last payment/contact made was around 2004 at the very latest, so yes it is statute barred. @ dx100uk - yes they are writing to my current address, but the address the credit was taken out on was different...since then I have changed around 8-10 addresses. So what would you guys recommend? Shall I write a statute barred letter to them? If so, what if ashmk is right and they start playing letter tennis?
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