I dont quite understand what the problem here is, claimant on DLA, partner is a carer, claim income support/child tax credits etc. Do not claim Mortgage relief (barred for whatever reason it was at the time of the claim some years ago) October, the Atos form arrives re assessment, form filled in and sent back (recorded), nothing heard from since. No medical sought (as yet) Roll forward 2 months and a letter drops through the door from the Benefit Integrity Centre in Ilford (about 100miles from the claimants address) withan Income Support from A2/04/12 . Form states that claimant has been getting income support for some time now and they need make sure they're getting the right amount of money. The enclosed letter from the Integrity Centre was dated 7th December and they want it back by the 20th December, just under two weeks. It is 33 pages long, has questions that were not asked the same or were not on the original form filled out about 6 years ago when the claim was first made, some of the questions seem almost intrusive. Some of the questions require quite accurate information, the claimant is currently not really well enough to answer the questions, some of the paperwork required needs a bank statement obtaining/ share amounts calculating etc. All this within 13 days or the threat of money being stopped? Seems a little unfair. They also want 'where to pay the money into' which they already have the details re accounts/sort codes, so why the need for these details? In part5 it asks ' Do you or your partner have any of the following' and ' You must answer for every item in the list. Tell us about accounts even if they are not in credit. but then go on to give just one line and £ amount for the bank accounts? Does this mean the claimant has to say 'Yes' to the bank accounts and then add how much is in each one credit wise and put the total in the box? If this is the case, the accounts are all but one overdrawn. Also, it asks for saving, there is a running float of around £1k in the account that the DWP payments are put in to, this would not be 'savings' but more of there before it gets used (which it does every month. They also want details of the mortgage but this was before the initial claim was made by some 4 years and no mortgage relief is being claimed (they are disallowed by the rules) so why is this relevant? why do they need to know? any help/advice would be much appreicated, the time limit given for the form (sent on 7th, received on 9th and want it back by 20th) seems a little strict.