Showing results for tags 'hudl2'.
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Died on me last week, took it into the local branch. They can't do anything. Called up the hotline, gave them my Mum's Tesco Visa Clubcard number, she gave them it, I gave them it again. Told me three days ago they would get back to me with as decision. I don't hear back, so I call them up today and they are now saying again that they can't find the details on the system and that they need proof of purchase, and can't do anything without that. Item was bought for Xmas nearly two years ago so it's just over a year and a half old. I've tried quoting the sale of goods act 1979. I also have a keyboard which I bought with it that I can no longer use for anything, which I have the receipt for. What do I do next? Trading standards? The HUDL2 was discontinued last year after loads were returned with battery problems. I have had intermittent problems with the battery since day 1 pretty much, but the issue resolved itself. Now it's a handy doorstopper. Support for the Android OS also stopped about a year ago. I think I should be entitled to a full refund, let alone a repair. But they are not even offering to repair it. A refund would probably cost them less than to repair it as well.
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