Search the Community
Showing results for tags 'horrendous'.
Found 2 results
-
On holiday in Thailand, I kept my phone in flight mode throughout my holiday, or used hotel wi-fi... . Except for one inadvertent internet session in a restaurant three doors from my hotel lasting, at a guess, approximately 30 mins (thought I was still connected to hotel wi-fi, nothing on the phone to tell me otherwise until a text message arrived to tell me the cap of 50 euros had been applied, for which I was grateful). Annoyed that I'd spent £40 unintentionally, and cursing myself for a fool, I put the phone back into flight mode. Needless to say, when the bill arrived (from Utility Warehouse, but I suppose it could be anybody) it wasn't £40...it was £754! I put in a complaint and the response is to reduce the charges to £300, which I actually think is quite reasonable... But I thought I'd see what others think before I accept - any ideas? -
Mrs ICY took out a so called Flexxi loan in 2006, such a horrible system they use, knowing you will never pay the damn thing off, its just another account on your online account credited with £5000 you pay £200 a month back (they take £75 for themselves every month from this) the problem is the moneys always there and its always being used, it is such an expensive loan to use but because of the £200 going out to repay it really leaves us short it a trap. it was taken out in branch, when she went in they just asked if all circumstances were the same (she had been a customer for many years) they mentioned nothing about PPI but not only do they take £75 a month for the pleasure but they have also set up "load protection" at just under £17 a month, spreadsheet ready to be printed. Her work contract covers her on full sick pay for up to 6 month so there is no way any sickness policy would be needed and her job is extremely secure as she is responsible for funding so and would know a year in advance if her position were at risk.
