Sorry if this is in the wrong forum mods, please move it to relevant forum if so
Some time ago (under 12 months though) I bought a Lenovo G570 laptop. After about 3 months the left hand hinge came loose. I took it back to the retailer who replaced the screw in the back that was holding the hinge in. All was good for about a couple of months until it happened again, this time it damaged the case. I promptly returned the laptop to the store for someone to take a look at. I was contacted by the store a couple of days later, they told me the damage was caused by me dropping the machine(which I have not). I suggested that there was a design flaw resulting in the hinges coming loose, only to be told "no it isn't a design flaw, you don't know what you're talking about". I was disgusted, but tried to be ultra careful with the machine.
Now, over the weekend the same problem has occurred with the hinge at the right hand side, this prompted me to google "Lenovo G570 hinge broken", this search threw up quite a lot of results(near 9000). It does seem that this is a common fault with the laptop. Others have tried to contact Lenovo but have been fobbed off by them.
Before 12 months is up, I would like to know where to go from here.
Any help/advice would be gratefully received.