Hi, I am new to this forum so please forgive me if I word this badly or get protocol wrong. Last year, I had a visit from a HCEO through Marstons for a debt to Anglian Water which originated when I was married. The bill was in my name but at the time everything was paid out of my ex's wages. When we split up, the account was in arrears already and to cut a long story short, I buried my head a bit and it culminated in the aforementioned visit. I refused to let the guy in and dealt with them on the phone. I have a payment plan in place and have stuck to it. I was informed at the time that there would be a 58p/day charge as I am not able to clear it in full. A 31 day month means that £17.98 is taken from my £100/mth payment. I have now paid £600 off the original debt which was £1853.95 including their £440 fees and even allowing for the daily rate charge they are claiming the outstanding balance to still be just over £1500!!! 6mths of £17.98 comes to approx. £107.88. That leaves at least £480 that should have come off the £1853. What I need to know is what do I do about it. The unpleasant woman I spoke to today is going to send me a statement out but if in their eyes if I have paid £600 already, why is my bill still at £1500+ The other question I have is, I have never received a copy this alleged High Court Writ and I wonder if it actually exists at all. Where would I find out that sort of information. And finally am I allowed to pay the money owed to Anglian Water directly rather than these greedy animals at Marstons? I would have the original debt cleared in 6mths at that rate if I were able to pay them directly. Any help would be massively appreciated. Thanks :o)