Hi All, Need some help, sorry if this is not in the right section. In September 2015, i started on the Graduate scheme with EY (Ernst & Young) as an IT Risk Consultant. As part of your starting package you are offered a £7,000 interest free personal loan, which is provided for by EY. This loan as far as i can tell is unregulated, i.e not covered by the consumer credit act. I took the loan which i used to consolidate every last penny of debt i had as it was interest free and i thought it was a clever. However as a new graduate i found out i had to sit and pass my Chartered Accountancy exams to keep my job, even though i was in IT based role, but thats a different argument of mine. Well 2 months later and i failed my exams and as a result i lost my job. My entire last months salary was deducted from my loan and i was left with a balance of £4113. At this point i was left unemployed with no income and unable to claim benefits as my partner earns too much, however to make it clear too much means we are scraping by every month with no disposable income. EY have since sent me countless emails asking for repayment in full. I have responded explaining my circumstances countless times and even gave them a repayment plan which i did plan on honouring. "As a gesture of goodwill" they offered me the chance to repay the loan over a 6 month period which equates to £685 per month, which even if i were still on a good salary would be unreasonable and would leave me without basic living money. EY have now said that as i have refused to pay them what i owe, they have now passed it onto their solicitors of which i will be liable for all legal cost. Can anyone offer me any advice on how to deal with this mob? Because the loan is unregulated it appears that they can do whatever they want and use their financial strength over me to bully me with lawyers as i obviously cannot afford one myself. So i am all ears for any advice. J

My partner has a graduate loan and credit card with hsbc. The guy at the time said he'd 'sort out' the fact that he didn't work full time. Boxes were ticked by the guy after he left the bank. There was also some ppi. My fiance has written to them several times regarding the ppi and their response has always been that they have thwarted wrong signature on file and can he go into his local branch and sign something and get them to take photocopies of Id. He's done this 3 times. We sent a sar to them a few weeks ago after reading the info on this site. They've replied with a letter that salsas he has not signed the request and a signature is needed to confirm his identity they have enclosed an application form for him to complete. The letter we sent did have his account details and his name and address. They've also sent to postal order back because it needs to say hsbc bank plc in the payee field rather than ***. I read on here somewhere that it's ok to not have a name know the payee box. What shall we do now? Hsbc have been stalling for over 6 months and it's getting really frustrating!