Showing results for tags 'fiber'.
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Hey all , Before i start my rant i have to say i was brought here by google from typing in buy as you view , the poor man that good arrested :S Anyhow basically me and my partner wanted to join virgin media when we moved into our new house now i always assumed the service with them was second to none as the speeds they offered where amazing and i can download in minutes , not only that but i did consider myself at the time to be a professional gamer so i wanted to go with them due to see other friends getting really decent latency in game. However it simply wasn't the case when i joined the deeper i dug the further i saw how corrupt the company was , nothing but lies and and scripted morons letting you vent frustration all the mean while not being able to solve any issues at all. After 3 engineer visit these guys didn't have a clue how to solve the issues , and on the 3rd visit i was sent the head engineer for my area he phoned up a national main line for virgin media and they told him it would all be fixed within a month as they would be performing a cable split in my area , so basically the ISP is over subscribed and there splitting up the area so there's less utilisation aka lower ping. I waited till that date and nothing had changed , i refused to pay them anything they had lied to me over and over and over again , and when there was 80 pounds of arrears on the services i half expected them to cancel the services which they did , but they refused to cancel down the contract all together , we tried to just get the TV and phoneline gone with the company but they said the arrears needs to be cleared before they can do anything. 560 POUNDS LATER! A man from virgin media came out to remove the equipment from the properties , of course we allowed him to do so because they can charge any longer as i don't have the equipment to run there services any more and he gave us a receipt. Now im wondering what are my rights as a consumer with virgin media , they sold me faulty broadband that never worked and disconnected all the time , ive been lied to on more than 25 occasions. What can i do? Thanks for reading!
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