Hi there,
I am wondering if anyone can help. I recently bought a dinner service from a local antiques centre. I later discovered that the set is fake. I have had the service seven days. I have contacted the owner of the antiques centre who said that the service was another dealers who has a stall within the centre. She said that she has paid that dealer and she is not responsible. She said that she will ask the dealer to contact me to try and resolve the issue.
Can someone please tell me the best way to proceed if the seller refuses to contact me or refuses to give me a refund.
What are my consumer rights?
Kind regards
Gary