Well I've had my letter back from EGG who don't uphold my complaint for thefollowing reason (card taken out online in 2003 by the way)
1) Online sales at that time did not require i take out ppi as condition of obtaining card
2) Online sales at that time did not provide an advisory service.
3) Online sales at that time required you to positively confirm that you wish to purchase policy
4) Online sales provided full T&C and requested you read them before you submitting application.
I have sent a SAR request off, which i know may take a little while.
Am I dead in the water here. I don't remember asking for PPI or 'positively confirming' - i guess that means a tick - anything.
They've said this is their full and final response.
HELP!
Hx