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Hi there guys, I booked a hire car through a 3rd party (indigo car hire) They used AVIS for the rental at Dublin airport and we agreed on taking out the extra CDW insurance meaning I didn't have to pay any excess or deposit. I was arriving at the airport on the last flight and the AVIS desk was closing at 11:30. I had to rush to make it there on time...I handed them my printed info from indigo car hire and she asked if I was taking out the CDW to which I replied "yes" She asked me to sign in 3 places...I made the payment and we had the key and we were on our way. On my return to the UK I checked my bank and I noticed the amount they had taken on my card was more than my original agreement. I queried this with AVIS and they stated that "personal accident insurance" and "windscreen insurance" had been added. I explained that I had not asked for this to be added and the person at the airport certainly didn't ask me if I wanted it added. AVIS stated...it doesn't matter...you signed the form so you have automatically agreed to it. And also...you cannot dispute a transaction once you have left the airport. Is there anything at all I can do? Do I have a leg to stand on? This was the first time I have ever rented a car and it has really put me off!! Any advice would be greatly appreciated! Thanks a bunch!
