Why take any dispute to the Ombudsman , is it worth the trouble?
For the 3 time of trying to post this reply but worth reading:-
Rights of Entry (Gas and Electricity Boards) Act 1954,
The Gas Safety (Rights of Entry) Regulations 1996
In a genuine dispute there are no rights of entry(i.e magistrates warrant issued),
however I would also caution health and safety matters if its a gas leak.
if electricity meter dispute
The Electricity Act 1989,
The Utilities Act 2000
Note schedule 7 of 1989 act and schedule 5 of 2000 Act,
an electric meter cannot be removed until a dispute is resolved.
I did provide links to laws but the post is not going through.
Hope this helps you and others.
Mike