Showing results for tags 'car dealers'.
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Hi i bought a 2nd hand car 5 days ago costing £5300 after paying £250 as deposit to secure the vehicle while it was sent to have its MOT done by a MOT station of the dealers choice, i returned the following day and i paid £4250 via bank transfer and a further £800 by credit card i was told it had full dealership service history, 12 month MOT, it also was given a pre-delivery inspection by the seller himself. When i got home i was inspecting the service record and noticed it had not been serviced for 17 months some 20,000 miles ago in fact it had only 1 service in 4 years (50,000) i took it for granted when the seller give me a quick flash of the service manual showing the 7 previous services. I felt a bit conned after my phone call to him asking about service history, and on my viewing i was also told in front of a witness that it was full dealership history, i would not EVER buy a car without this criteria, the value drops considerably without this. I then got my local garage to service the car this was only 4 days into ownership at my cost, the garage then picked up on the hand brake not working at all and should not have past its MOT or a pre-delivery inspection by the seller. I rang the seller who's response was that the warranty would not cover it as its wear and tear and any repair would have to be at my cost at this end, i offered to have an independent inspection ie AA or RAC to have a look then it could be fixed at my end. I was finally offered the chance to take the car to the seller some 50 mile away to have a look, this could take upto a week to fix and i would have to arrange my own transport back home then back to pick up the car with no promise that its their fault. Any advice would be very welcome Thanks
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- 2nd
- car dealers
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Reclaim the right Ltd
reg.05783665
reg. office:-
262 Uxbridge Road, Hatch End
England
HA5 4HS
The Consumer Action Group
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