I've just had an email about the new pet reception building that opened this week.
Hopefully this is good news for anyone travelling with their pet, because the old building was pretty small and the dogs were quite close to each other. Cats looked particularly unhappy to see a bunch of dogs in there and should like the drive-through facility.
We crossed on a bitterly cold winter's day and there was nowhere to sit with your dog, just the car. If you have to wait for your crossing, it can be very uncomfortable for all concerned. It's not clear if they have any refreshments for pet owners in the new facility, because we ended up taking it in turns to go into the main terminal. We didn't see any seating outside that dog owners can use, which would be a nice addition.
I'm having trouble posting their email and can't find anything online atm, will try to post it below,
HB