Here's the chain of events, any advice appreciated! Thursday 23rd November 2017 - "An authorised driver" parked my wife's car in a restaurant car park in York, went in to the restaurant to ask if a payment could be made to park until Sunday 26th (Minster Baywatch didn't offer anything above a "3 hours + until 6am" option). £15 paid and a hand written receipt was issued, showing the registration number of the car, and confirming authorisation to park from 23rd to 26th. No other writing on the receipt that stated the receipt needed to be kept on display in the car. Friday 24th November - Parking Charge Notice issued by Minster Baywatch, reason stated that no valid parking ticket was being displayed. Sunday 26th November - Car removed from car park within the agreed time. Saturday 30th December - NTK received. We have made no contact so far with Minster Baywatch. The NTK shows photographs of the car confirming no ticket being displayed on the dashboard. My main question is, because the driver went directly to the restaurant and made an agreement with them, with nothing confirming that their receipt needed to be kept on display, does this in any way override any presumed contract with the parking operator? Any advice appreciated. I have redacted scans of the NTK and receipt from the restaurant, so far keep getting an error when I try to upload them , will continue to try and get them uploaded. Thanks! Scans attached.... Doc1.pdf

I recently visited Brecon Cathedral and due to unforseen circumstances must have been a few minutes late back to my car. A week later I received a parking demand of £60 for Minster Baywatch Parking. I wasn't very happy but immediately paid the fine online. I didn't receive a confirmation email so checked on my online bank account and found the payment in Pending Transactions so thought all was ok. Four weeks later I received a letter saying I hadn't paid and now had to pay £155. It also stated that if I didn't pay they would forward the debt to a debt collection agency. You cannot contact the company by telephone so I telephoned my bank. They said that if the money is is not collected from the account, the pending transaction will disappear without trace. I then paid the £155 bill online as I had no proof that I had previously paid the £60 online. I feel that Minster Baywatch have deliberately not collected the payment from my bank so that they could then almost triple the charge without any comeback on them. I wondered if anyone else had had this problem and what if anything they could do about it. I have emailed Minster Baywatch but had no reply

I received a Notice to Keeper in relation to a PCN from Minster Baywatch. I appealed stating I would not name the driver the fee covering the time the vehicle was there was paid in full (they state payment covering the full duration of the stay was not paid) and there is a witness to this. Obviously they refused this, I only found out about their refusal when I received a further notice demanding now £155 it was originally £60 then £100 and now £155. I called and was informed they emailed their response on 15th March. They absolutely did not no email was received at all and I requested a copy which they have sent in the form of a letter. Where can I go from here I am willing to go to court over it at the money was paid. The vehicle was parked for less than an hour and the fee paid covered 2 hours. They state “having thoroughly examined the payment records for the date and time in question we can find no payment having been made for your vehicle” but provide no evidence. “As the keeper of the vehicle you remain liable for the charge, under the Protection of Freedom Act 2012, we are therefore declining your appeal as the keeper” – Are they allowed to keep adding to the charge? Where do I stand with this I have never received a parking ticket and just don’t know what to do. It also states in the letter I can appeal to POPLA within 28 days but their failure to send the email means I’m out of time for this and they say “by law we are also required to inform you that Ombudsman Service provide an alternative dispute resolution service that would be competent to deal with your appeal. However, we have not chosen to participate in their alternative dispute resolution service. As such should you wish to appeal then you must do so to POPLA” – To me this makes no sense they’re saying I have a right in law but they’ll ignore the law? They also have put in a paragraph quoting a “landmark Court decision” and this feels a bit like a threat they might as well say don’t bother challenging us we’ll win! Can they do this as it’s kind of threatening in my opinion. Any advice would be greatly appreciated, if the £2.50 wasn’t paid then I wouldn’t argue but their fee was paid the machine gave an exit time of two hours later but it feels like I’m fighting a losing battle L One last thing the machine was one of those that did not give out a ticket to display, the registration needs to be entered and money paid. Stupidly no receipt was obtained.

recently received two 90£' fines' from minister baywatch for parking in a hospital carpark where i was doing placement as a student. They are for 2 days in a row, i only remember getting a ticket for one day This carpark has different sections some you can park there all day, some are limited to 4 hours, but you dont have to pay to stay there at all. I didn't know there was a difference. I was informed by many people in the hospital that they were a cowboy operation and that no one pays their 'fines'. When given the tickets the carpark wasnt full and they dont even charge anyway. I also had no idea between the different carparks and their time limits and have no idea how its possible to enforce a 4 hour limit like that when you dont have full time parking attendents. there is also no parking rules or and notices inside the carpark , there may be a notice about the 4 hour limit but i never remeber noting a difference what should i do guys?

I bought a ticket from a machine for a car park patrolled by Minster Baywatch. I bought a ticket for 2 hours' parking and clearly displayed it on the windscreen. I returned after an hour and a half and had been issued with a ticket with a charge of £100 reducing to £60 if paid within a fortnight. The reason given was that a valid permit was not displayed. This is very confusing as I had paid for parking and was not aware that a permit was also required. I doubt their appeals procedure as any appeal forfeits the right to reduced payment. I really don't know where I stand on this. Should they have accepted my money? I know that in the past this kind of ticket could be ignored and they would give up and go away but I don't know if this is still the case.

The above PPC lost yet another court case today. Among other things that worked against them was the confusion over who was bringing the claim and whether they were a legal entity. There is some sort of peculiar tie-up between Minster and another company called Bransby Wilson and it was a Mr Wilson from the latter company that attended court. To quote the successful defendant :- What is clear is that unless you exist as a legal entity, and can prove you have either contractual authority to act as agent, or are the landowner you cannot charge people for parking on your land, and certainly cannot pursue costs - irrespective of whether they would clearly be considered 'penalties' or 'fines'.