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Andie 195860

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  1. Perhaps you misread the post. The first payment was not collected and as a result all detail disappears from your bank account so would not show on a statement.
  2. I recently visited Brecon Cathedral and due to unforseen circumstances must have been a few minutes late back to my car. A week later I received a parking demand of £60 for Minster Baywatch Parking. I wasn't very happy but immediately paid the fine online. I didn't receive a confirmation email so checked on my online bank account and found the payment in Pending Transactions so thought all was ok. Four weeks later I received a letter saying I hadn't paid and now had to pay £155. It also stated that if I didn't pay they would forward the debt to a debt collection agency. You cannot contact the company by telephone so I telephoned my bank. They said that if the money is is not collected from the account, the pending transaction will disappear without trace. I then paid the £155 bill online as I had no proof that I had previously paid the £60 online. I feel that Minster Baywatch have deliberately not collected the payment from my bank so that they could then almost triple the charge without any comeback on them. I wondered if anyone else had had this problem and what if anything they could do about it. I have emailed Minster Baywatch but had no reply
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