My partner and I seperated in September, since then he has missed the October payment on his BarclayCard. Barclaycard have been on the phone every three hours for a week and a half, it's been quite creepy in that they have been trying differant patterns of times to catch him in. He visits his son regularly and I have asked him repeatedly to get in touch with them and get it sorted but he keeps 'forgetting' to do so (head/sand interface) a statement arrived the other day and it accidentally fell open, like they do. Since he left he has been living on his card and his balance is scary. What's the best course of action? I'm a single mum, living on benefits and I don't want my idiot ex's creditors chasing him at this address or worse still Bailiffs turning up if he continues not to pay. I wrote this letter to Barclaycard: Dear Sir/Madam, Re: Please can you update your records to note that XX XX doesnt live at this address, we have seperated, and hasnt done since the 20th September 2012. Can you ask your agents to contact him directly on his mobile number: XX this is the only number my idiot-ex can be contacted on. I dont have a forwarding address for him but he does pick up his post from this address every so often. My personal circumstances are such, single mum on benefits, that I do not want idiot ex's creditors chasing me or this addresses credit score adversely affected in any way. Thank you for your time. Best regards I feel a bit mean but I have enough to worry about as it it.

Hi, can anyone help please. I received a letter earlier this year telling me Barclaycard had taken over my Egg credit card & PPI. I rang Barclaycard and told them I didn't know I had PPI and to cancel it which they did. I asked for PPI to be refunded in Feb and had to fill in a questionaire which I sent back. I was told last week that my claim has been rejected as I ticked that I wanted PPI on the online application, (May 2003). From what I can remember, I think I had to tick this box to proceed with the application even though I didn't need or want it. Barclaycard have told me to go to the FOS if I disagree, which I will be doing, however I just need to know if I need to get an SAR before doing so or if I can just complain to FOS without an SAR.