Hi all.. I would like some general feedback as to whether this is likely to fly before i commit more time to it. Scenario is that a friend purchased a nice new AEG Lavamat condenser drier from a popular online electrical retailer (not comet!). The purchase price was £400 Reasons why they bought an AEG? AEG are marketed as a premium brand. Electrolux retains the AEG brand name and uses it to promote the perceived virtues of German design,Engineering and durability. They retain a separate AEG website which promotes these qualities linked to the AEG brand. (Even though AEG has not been a manufacturing concern for a long time !) The appliance lives in a two adult house (no children) and is only used mainly in poor weather. For this reason it has performed far less cycles than had it been used in a family home environment. Two years downline it failed. Manufacturers warranty was one year. Extended warranty not purchased as it was expected (see above) that the appliance would perform flawlessly for a reasonable time commensurate with its price and perceived quality (5 years at least ?) Friend phoned AEG who of course re-iterated their 1 year warranty and offered a D & G repair and care policy for a total of £167 pa Due to the immediacy of need for a repair(the weather had turned bad ) she reluctantly accepted this. Engineer visits and leaves report stating pcb control module failure Returns a few days later,fits part ,drier now works. Friend again writes to AEG (you never know your luck ). AEG reply stating how well engineered their appliances are but decline to engage further. Friend emails retailer outlining scenario and quoting SOGA Customer service person replies stating the 1 year warranty and no mention of SOGA,probably not understanding legislation. Cost of drier £400 Cost of D & G repair and care fix £167 Quoted cost of replacement pcb module on AEG parts website £149 Do you think an AEG appliance should last for more than two years? Do you think an action under SOGA will fly given this scenario? Thanks ...