Hi All! I have been signed up with LA fitness since roughly October 2014. When I was signing my contract I stated I might change my job in few months and the person handling my contract was very friendly and assured me few times that it takes only 5 minutes to break the contract and there will be no problems, I only need a proof. In January 2015 I was going back to my country and wasn’t sure if I am going to go back. I wrote a letter and gave it to the person at the reception together with copy of proof of booking my flight ticket. She said I don’t need to worry and she will send it to Head Office. After few days she called me saying there are not enough information on the proof of booking and I need a copy of actual ticket (I didn’t have it as it was before check out). I was flying after two days and didn’t have time to bring it so I left it at that point and just cancelled my direct debit. I was back to England after few weeks and got a letter from LA Fitness with outstanding balance. I didn’t pay it and just ignored the letter. There were more letters and then ARC Europe started to chase me. I called LA Fitness saying I gave my letter and what happened to it and they said they never received it (because person at the reception never passed it). Some time ago ARC Europe called me and I confirmed I still live at the same address as I thought the call was from someone else. When I realized who are they I said that my cancelation letter got lost in the process and I don’t have any copy of letter or flight tickets anymore. The person from ARC Europe was very rude and hanged up. I got another letter now saying I owe them £440…..! And they are going to take my case to the court. I am not sure if the template letters you published are appropriate. I know it is partly my fault as I should bring my flight ticket but I went there few times before trying to cancel and they were making problems or there was no person available who could help me, that’s why I gave it up. I feel lost now. Could you advise me, please?