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  1. Hi All, My property has been handed to an LPA reciever and I am a bit confused as I keep getting conflicting information from the lender and the reciever. They 'took it' last Wed. I still haven't had a written notice from either receiver or lender. The first I knew, I was contacted by my tenant who said someone had been round. The lender said that I had to pay all arears (£725) and 3 months in advance (£645) and fees (£1200) and ALL the charges ever placed on the mortgage (£3k+). They also kindly gave me 5 days to do so or the fees were going up another £800. They originally said that if I paid that, they would take it back. They have since said that if I pay that amount they will 'consider' taking it back. On Friday they said that I didn't need to pay it all in one go but the fees would go up. Today they have said it needs to be a lump sum. I can't pay it. They want 5K by tomorrow or goes up to 6K. They wont accept installments, just a lump sum. I have tried Stepchange, CAB, CLA and one more I can't remeber the name of! None of them have been able to help. I had to explain what an LPA reciever was to Stepchange. I am at a bit of a loss. Any help would be appreciated. Thanks K
  2. Hi I am in the process of clearing most of my debts since leaving step change in august. However, I can't seem to get on with these. I borrowed 300 from Mr lender 18 months ago. I have maid payments of 70 pounds to them via step change and then they gave the debt to MMF. They have been horrible and I paid them 15 pounds in October to stop them hassling me. Anyway, I have sent several letters of complaint to Mr lender and also the guy that owns it but nothing. MMF want 654 pounds off me. I see from my credit file that Mr lender is marked as settled. There is nothing on there belonging to MMF. I sent a cca and got an unsigned copy of an electronic agreement. Shall I just ignore MMF and pay Mr lender the original amount plus one month interest etc or ignore them completely. Since leaving step change i have paid off over 1700 pounds and got over 6500 written off. I now owe less than 8k for the first time in 11 years. Thanks to all of you.
  3. Hi - I haven't visited these forums in a long time, so I'm a little out of date with information on lender charges. My mortgage lender has been charging me £38.00 on each occasion we have been late making our monthly mortgage payment. It is an automated letter and automated charge as far as I can tell. We have had some recent employment and consequent financial difficulties for a little while, and this has led (naturally) to some late payments, and then charges being made. I thought charges should represent the amount of work incurred by the lender . .. but clearly the amount of work involved in detecting and applying the charge is ZERO, as it all happens automatically. My mortgage lender thinks differently, and says the charges represent the work they have to do in dealing with such a situation, and that they are part of our terms and conditions that we have agreed to, so we simply have to pay up. Can anyone who has had this problem give me some pointers as to how to deal with this situation? Any replies greatly appreciated.
  4. Hello to everybody on the forum Well I hope somebody can help and/or advise me, I recently applied for a payday loan with peachy.co.uk for £200 at the start of December and was refused by them and immediately referred to Mr Lender who approved me, within 10 - 15 minutes I was contacted by Mr Lender and answered a few questions and was approved for a loan and that the roll over fee of £70 would be taken from my account on the 31st December. In between taking the loan and the repayment dates my debit card was stolen and I was also placed on part time hours at work so I was unable to pay the £70 roll over fee on the 31st December, I informed Mr Lender who sent me back a snotty e-mail stating that they want £70 by bank transfer and that texts,SMS and telephone calls will continue even though I did the right thing and informed them of my situation. After 9am on the 31st December I had a call left on our land line answerphone which is not private and asked me to contact them, the person who called left a message which confirmed who they was from and asking me to contact them,also on the 31st December I had 7 missed calls (without leaving a message) on our landline all within 4 hours and also many missed calls on my mobile and several SMS messages from Mr Lender. I have also received a e-mail from them stating that 'we will have no choice but to mark your public credit file with a negative marker, you will also incur the late fee we advised you about yesterday' - I was not advised of any 'late fee'. And another one a few days ago 'Remember, whilst you choose to ignore the repayment of this loan, you will continue to incur various fees and Interest at 25% of your balance!!! We do not want to have to charge you anything additional to what you already owe us so please call us so that we can work with you in processing the roll over that you requested If we do not hear back from you today via email or telephone, we will have no option but to pass this account accross to our internal collections desk'. Now I have no idea what the 'various fees' are as I have not been made aware of these and also I am very dubious about the interest at 25% of the balance, IS THIS LEGAL FOR THEM TO ENFORCE THE SO CALLED FEES AND INTEREST?. I have not chosen to ignore the repayment of the loan and have informed Mr Lender of my situation and they don't seemingly want to enter in to a repayment plan without me being £70 out of pocket before they will consider a repayment plan or have conveniently decided to ignore me. Also Mr Lender has not contacted my employer to confirm my employment status at the time I applied for a loan and has not contacted my employer since my payment was due on the 31st December, I have also read on the net that Mr Lender passes on debts to a certain company called MMF who I will deal with if need be. I hope somebody on the forum can help/advise me on what the best way is to deal with Mr Lender. Many Thanks
  5. Ladies & Gents, Hot off the press.... More can be read here...
  6. i borrowed £180 and have paid back £140 in roll over fees and now they are saying i owe £270 and i will incur £60 charges i have lost my job and they are not listening to what i say and are ignoring my emails im a single parent and finding that mr lender us causing me alot if stress
  7. Taken from the FCA website. http://www.fca.org.uk/news/payday-firm-dollar-agrees-to-improve-lending-practices-and-refund-700000-to-its-customers Dollar, trading as The Money Shop, will repay interest and default charges to 6,247 customers. Due to a systems error they were given loans which breached Dollar's own lending critieria. Dollar operates in the UK under the trading names of Payday UK, Payday Express, The Money Shop and Ladder Loan
  8. Hi all,helping a family friend out,basically he has a loan from black horse and has got serious debt issues. I helped him fill a income form in with his incoming and outgoings and typed up a letter asking for reduced rate. Now im sure ive read on this forum before that you never sign the letter with your signature so he printed it in capital letters,however they have wrote back acknowledging the letter and form BUT cannot help any further until they get his signature on the form? Any help/advice please thank you
  9. Hi all Firstly let me say sorry as i no doubt this has been asked before... I am not very good when it comes to this kind of thing ( reclaiming what a should be due ) Ok I have sent a letter to Santander to receive a letter back asking me to fill out a 7 page Questionnaire. I remember somewhere seeing not to fill it in but to say to them that i am due the reclame and they have the information, is this correct advice or am i way off... can some one guide me please to what to do. Sorry should have said the ppi i am claiming for is a Mortgage i had taken out in 1997 and ppi is still running. Many many thanks
  10. Hello, This is my first time on here, like most who take out a PDL I got into it without really knowing the potential problems they cause. Unfortunately I could not pay back the loan in full as a result of ill-health and a seriously depleted pay packet, I contacted Mr Lender and asked if I could set up a repayment plan. They agreed but advised me that they will continue to apply interest and charges until they receive the first payment, in 3 months the loan increased from £472 to £921!! I would like to know where I stand with regards to having the £449 interest/charges written off because there are some points in the agreement highlighting the charges, see below: If you fail to make a repayment on the due date we shall charge you a late payment fee of £20. Unless we have agreed that you may defer making payment the following provisions will apply. If we have to write to you regarding your breach of this agreement, we will charge a fee of £20. If we have to serve you with a default notice we will charge you a fee of £20. If any payment is not paid on its due date, then you will be liable to pay us interest calculated on the overdue amount at the Borrowing rate until the date of actual payment. Interest will be payable before and after any judgement we may obtain against you. You will compensate us for any costs or expenses that we incur in enforcing the terms of this agreement. Without limitation, this will include legal costs, and costs incurred in tracing you and any costs of our agents in attempting to collect any sum you owe under this agreement.
  11. Hi, this is my first post on the forum although I've been reading through all the posts and info here for some time! I'm finally taking action to resolve my out of control finances as I now have 7 active payday loans and just can't cope with them anymore I was due to make a rollover payment to Mr Lender today but sent an email a few days ago explaining I was experiencing financial difficulties and was writing to all my creditors to come to a arrangement for a repayment plan. I received a reply today requesting that I complete their detailed income/expenditure form. I've seen various views on this throughout other posts here and would like to ask what I should do here? Complete their form or should I simply tell them figures for my total income/outgoing and my offer of repayment? Thanks for all help and replies!
  12. A controversial loan firm which targeted bankrupts has gone into administration. See HERE There was also a case last year when Consolidated Finance Limited lost a case on appeal See [/url]HERE
  13. Hi all, I was unfortunate enough to have a payday loan which I couldn't pay on the payment date (it was a hefty sum of money). The lenders called me on the same day after for a chat in which I advised I couldnt pay them this month and that I didn't have the original documents. This wasn't a problem and the adviser told me that if I could make two payments (both at full interest ) then the balance would be closed and I could lend with them again. he also stated that I would not be defaulted if the payments where made. I agreed and one month down the line the first payment was due, which was paid in full over the phone. I asked the guy on the other end to just reiterate that I would not be defaulted and he said absolutely not. SO! final payment was made the month after. In full and on time... And i was defaulted :/ According to the company I was 1 day over their internal criteria for defaulting (90) days. Never did they tell me this over the phone, according to 3 people (and at expensive call rates) I would have been fine. Even if they had told me I needed to pay 1 sodding day early or my primary aim of not being defaulted wouldn't be for filled I could have lent or hell be it get another loan for a day! Do I have any sort of defence being that I was totally misadvised by them? They also refused to put any documentation regarding the repayment plan together other than the phone calls and internal 'notes'? I really need this thing removing Cheers for any support.
  14. Hi friends, I wish to ask if there is a way of finding out if PPI was charged by lenders that I have not held a bank account with. I am a Barclays customer and have borrowed from MnS and Bank of Scotland and many other lenders in the past. I have a clean credit history and have managed to pay back all the loans. But am unsure if these lenders made me pay a PPI. Thanks Autumn
  15. ... http://www.independent.co.uk/news/uk/home-news/subprime-lender-swift-group-used-loophole-to-avoid-paying-74m-in-tax-8907683.html[url=http://www.independent.co.uk/news/uk/home-news/subprime-lender-swift-group-used-loophole-to-avoid-paying-74m-in-tax-8907683.html?origin=internalSearch][/url]
  16. My first payment is due on Friday, I do not want to be late or give any reason to reneg on our arrangement. Does anyone have their bank details??
  17. A friend has got into problems with Toothfairy Finance. They are unable to meet their repayment in a few days time. I sent an email to Toothfairy via their contact form on their website on my friends behalf. The email was to request a suitable repayment plan and to inform them that my friend was revoking any right previously given to use a CPA on their debit card. My friend has also cancelled this CPA with her bank this morning. However, my friend has just received an email from Toothfairy asking for evidence of her income such as a pay slip. They also acknowledged that she had requested they cancel the CPA. Toothfairy have said they will not use the CPA for a reasonable amount of time. However, they then state that should a payment not be received or a plan set up to pay off the loan that they will reinstate the CPA without further notice, and attempt to take repayments. ( she did not request they cancel the CPA, she instructed them not to use it, and that she revoked any previous permission for them to use it). Are they allowed to reinstate a CPA once she has notified them she has revoked their right to do so, and she has cancelled it with the bank?
  18. Hi all, I own an upstairs flat in a block of 2. We have the standard criss-cross lease arrangement i.e. we own each other's freehold and lease to each other. Sometime ago the ground floor flat got repossessed.The lender though for some reason does not have a charge over the freehold title (I guess an error was made with the title/lease originally?). What issue does this cause the lender with resale. I am the freeholder and they haven't contacted me. Do they *need* my consent for this? i.e. they can't resell the flat until they have a charge over the freehold? What happens if I say "no" ; what can they do??? thanks in advance
  19. Hi Although I am a newly registered. I have used helpful tips on many threads in the past which has helped me out so much Anyway some advice is needed. Like most people I saw a payday loan as a easy way to resolve a debt issue which has snowballed out of hand. however I bit back and paid most of the PDL back all but one have been the worst and I think they do it on purpose. So a little history. I borrowed £350 from them back in March this year and have allow rollover after roll over to occur. so in total I have paid them £367. This is where I thought enough is enough I want to set a payment plan up to resolve this issue. however they came back and stated I had to pay one month interest up front before they accept any format of a payment plan. I thought this was not right so did a little digging of the consumer act and found I was right on my hunch that they cannot do this. So I responded back but heard nothing, Next thing I get is a charge break down which included Letter £20 - Never received Default £20 - Via email ?? is this even legal Collection fee £20 - Well since I am requesting setup of a payment plan why they put this on So weeks went by I kept emailing them and thought this is enough I went to the FOS and they were quite concerned about the matter and Written to Mr Lender to what going on. Today I received an email stating that I owe them now £532, I am thinking where this come from since I already paid £367 OF A £350 loan in interest and now they expect me to cough up this in 10 monthly instalments. I Think This is totally unfair that I have to pay nearly £900 for such a low amount loan. What concerns me more since they ignored my responses to payment requests that they purposely done this to allow more interest to build up on the loan. I am thinking of getting a solicitor involved and taking them to court for unfair charging and purposely ignoring payment requests to build interest. I have requested a Statement of interest so I can see if they have done this. Any Advice would be fantastic. Thanks Dan
  20. I have a repayment agreement with Mr. Lender to clear over 3 months, I stupidly had done about 2 rollovers so costing a fortune. The agreement started last week but the took the money from 2 different cards which has put me overdrawn and a DD has bounced. an I get the extra payment refunded? what about compo for being overdrawn? Is it worth complaining?
  21. Im a new member to this site, so forgive me if I have posted in the wrong thread. Firstly I would like to thank you for this brilliant site. I wish I had seen it months ago. I have 9 PD loans. I have come to an arrangement with the following: Wonga, PDUK, One Month Loan and WDA. I am negotiating with QQ, Pounds To Pocket, Lending Stream and UK Lending Alliance. Mr lender is due on Friday. They will be expecting £150. The original loan was for £500 which I only took out last month. I had some emergencies that came up and cannot make the repayments. I cancelled my CPA in writing to the bank and also to the other creditors. I need to inform Mr Lender about my financial difficulties. I am worried sick as I have heard of people receiving calls at work. I am committed to paying all my loans off. I can only offer about £30 this month. In 2 months time I would have finished paying another PD lender so I can up the payments. Has anyone had any recent experience with MR Lender. Any advice would be appreciated. Thank you
  22. Hi I got a letter from Mr Lender payday loans asking for £250 or they will make a personal visit to collect to my work place ( Can they approach my workplace? What do I do if they do?
  23. Hi there Made a mistake and used Mr Lender. I borrowed £500. Over a series of months I 'rolled over the loan' 4 times @ £135.00 = £540. I then, after much pain, entered a payment plan with them - after paying the £135 they needed to set it up! I now pay £50 a month for nine months. I think I must be stupid! Can anyone advise what to do here as looking on the forum it seems that one months interest is acceptable. if I go through with it all payments it will then be well over £1000. Any advice on how to proceed or letters to send? Many thanks, Jon
  24. I currently have a loan from MR lender Anyway that aside i was recently made redundant Rang emailed the Nat West to cancel CPA Cancelled my bank card Told Mr Lender I had been made redundant they of course asked for £75 to set up a repayment plan which i refused Mr lender has still managed to take 1 payment of £75 and another payment of £145, may i add my bank was already overdrawn before Mr lenders payments, these show up on my statment as POS / Debit card transactions The Bank account i have with Nat West has NO overdraft on it and is £252 overdrawn Where do i go from here? Thanks in advance for any info
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