Please help! I am a student and voluntary Children's Worker, there is no way I can afford to fight this and lose... Frankly, I'm scared. I received a Notice to Keeper from CPMS Ltd on the 4th of December (apparently dated the 26th of November) demanding that I pay them £100 for parking without a permit on the 26th of October, or that I give them the details of whoever was driving at the time. The Driver is even worse off than I am, she's in no state to deal with this stress. Details of the event are: In the early hours of the 26th October, the Driver arrived at Halls of Residence in Manchester. Tried to obtain parking permit from reception, but as it was out of office hours it was closed. Security not authorised to handle money, so the practice is to leave a note in the book for when reception opens. Vehicles are then registered as being authorised, pending permit being written. Permit paid for and obtained from reception in the morning, however a PCN has already been placed on vehicle. Driver advised by security to just ignore it. Didn't think to tell me. --Fast forward to 4th December-- I, the Keeper of the vehicle, receive Notice to Keeper in the post. Panic! I have contacted the Halls Reception, but they said there is nothing they can do, it's nothing to do with them, go talk to CPMS. What do I do? My mother is seriously unwell at home, and having bailifs turn up on our doorstep when I'm not there would kill her... I'm sorry if this is in the wrong place, I just don't know what to do.

To cut a long story short, I had to cancel my Gourmet Society subscription by instructing my bank to block payments as the renewal correspondence hadn't arrived in enough time for me to action it with GS themselves. I notice many other people aren't so lucky and GS refuse to give a refund after having taken the payment against their will. GS are phoning and emailing me saying I owe them another year's subscription as I hadn't cancelled directly through them. Are they right?

My friend and I are 17 years old students with no income of our own. We have been sent demands from DWF solicitors for £150 security cost each for shoplifting at Sainsburys. We were told to respond within 7 days to avoid further action. We were really threatened by the letter and I looked up information on CAB website which says we could make an offer, of less than the asked amount, for full and final payment as long as we didn’t accept liability. So I asked DWP if we could do this and they said no we needed to pay it all. I have since seen this forum and wish I’d seen it earlier. Neither of us have admitted liability directly but I am wondering if our communication with DWP asking about making payments means we can’t now say: " Any liability to you or any company you claim to represent is denied." " I also refuse you permission to contact any other third party." We thought the £150 was a fine and we had to pay it. Can you advise me on what we should do next please.

I have been reading the threads here. I was caught swapping price tag in a big store, I have never done this before, there is no reason or excuse, I have been going throught depression and anxiety for the last year,, I was feeling very low decided to go to town to pass some time,, while in the store I felt I was being watched, then I saw a man behind the counter watching me, while I knew he was watching me, I changed the labels, went to the till and paid £20 less,, the item was no interest to me, I give over £100 every month to charity so £20 was nothing,, but I made this mistake now I'm loosing my sleep, my confidence, I have revieved 3 letter from RLP which I have ignored, but I'm getting panic attacks,, I know I'm due another letter, I have been reading your threads,,, that have been helping me,,, I'm worried just in case my employer finds out I will get sacked,, I'm scared in case im on tv in the criminal programmes,, im petrified,,, I work with vunrable pple I'm scared my next crb will show this,,, as police were called and I got a fine £90 from the police and photo was taken by the police,,, I don't want to go out .. I'm embarrassed ,,,, ashamed to be seen with friends and family ..... In case I get spotted by the store assistance ,,, my life feels ruined,,,, RLP stress me when they write to me I'm crying all the time I don't want my friends or family knowing

I moved into a new apartment just a month ago. Within a week, I got my first letter from Utility Warehouse: September 10th - I received a letter from UW demanding my bank details for direct debit, otherwise asking for a deposit. September 17th - Demanded a deposit of £100 per utility (gas/electricity), with a threat to install pre-payment meters. September 28th - Another introduction as my supplier and demand for £100 per utility. October 12th - Demanded payment for £200, threatening a court warrant to enter premises by force and install pre-payment meters with a further charge of £720 for being a dual-fuel customer. Fortunately, I have changed over to another supplier (SSE), though that was blocked because the gas meter didn't have a serial number. I couldn't get the serial number of the meter until I had a bill. So after all those letters grief and aggro, I finally get a bill for £12 from UW.

Until a year ago my father was living in sheltered housing provided by Hanover Housing. He had to leave and go into a care home following a fall. While he was living in sheltered housing he was paying for one hot meal a day which he very rarely had. He didn't want to eat in the canteen as he found it difficult to walk ther e and preferred to keep his own company and the staff refused to bring him hot food. As a result he dramatically lost weight and was very unhappy. When he left there Hanover sent a final bill for the costs and as we were unhappy with what he received we refused to pay the cost of the food. Hanover Housing and the local authority have refused to accept this and have continued to pursue my father for the remaining cost of £343. They have also instructed a debt collection agency Medina Credit to follow up on the debt. My father has dementia, has no money or assets above the pension that pays for the care home because he was made bankrupt 4 years ago, partly due to the dementia. Medina Credit are now threatening legal action if he doesn't pay. I'd be grateful for any advice.

Hi my OH has just received a letter from FInal Demand Ltd, requesting he pay a debt outstanding, the debt in question has been in dispute with the 'client' my OH had paid the client in cash, failed to get a receipt of payments, it was for storage, when OH fell into financial difficulties he told the company and said he would remove what ever was left in storage and pay the arrears, but this was refused, he has continued to charge for a service that was not required. he has threatened action before and with other people we know, my OH is not good with paperwork, even if he had been he was never given receipts, so its his word against his. The 'client' has with other people failed to keep correct records, fortunately they had there receipts but he still harassed them for money. The letter has not been correctly addressed, and is the usual 'do not ignore this letter failure to acknowledge this letter may lead to legal action' have 7 days to respond. should I just ignore it at this point in time, or sent a CCA to the allerged client, and a letter to say to doorstep debt collectors thanks if anyone replies, I know its a difficult day for everyone at CAG

Hello guys, I wonder if someone can advise? On 3rd of March an enforcement officer from a company called Collectica came to our house and presented my wife with a "Notice of intention to enter & search your premises-removal notice". It transpires that this was in relation to an outstanding speeding ticket my wife thought she had cleared off via an automated payment back in December. She has had no communication from any body until that morning when the gentleman arrived. The outstanding balance of £65 is include in the new bailiff balance of £375, a massive jump in anyone's book. Now I've looked into bailiff charges and understand that there is a visiting fee of £235, rip off!, and a "Compliance" fee of 75 quid but up to now we've had no breakdown of the charges. The bailiff also states that he has a warrant in his possession but has not shown it as he is "NOT OBLIGED TOO". I spoke to the bailiff on my wife's behalf and he's given her 30 days to clear the whole balance, starting with £100 this coming Friday, or he's coming in and taking goods! Please somebody advise where she/we stand on this and in particular time scales for payment. WE HAVE NEVER RECEIVED A NOTICE OF ENFORCEMENT. Many thanks in anticipation :0)

hi all, long story short: i sold an item on ebay listed as 'for parts not working' as it was broken. buyer didnt like it so they wanted to return it, the reason was that it was 'broken'!. ebay case found in the buyers favour and it was sent by collect+ couriers to be returned to me. i never received the parcel, i phoned collect+ and they said it is with a neighbour but no signature. i've asked the neighbours and no one has it. i've phoned ebay 26 times (no exaggeration) over 2 weeks at work during my lunch hour - on one occasion i was on hold for 55miutes!....on the first call ebay contacted collect+ and verified that i havent had my item back...so now each time i phone them they say they will cancel the 'reimbursement fee' that i 'owe' them from my account...i have received messages/ebay stating this but the fee hasnt actually been removed...hence why i have had to phone back 25 times...all i get is the same thing "sorry it is an admin error and we will now remove it"....it doesnt happen and i keep getting emails to pay the fee. i know they are just blagging me. what can i do? thanks for any help.

I'm 25 from the UK. Just before Christmas I got really drunk and went out to do some last minute Christmas shopping. Whilst out, I decided to try my hand at shoplifting in Debenhams. I was caught. The police were called, but they took me home instead of to the police station (which was fortunate) after I told them that I live in supported living (kinda like a care home dealio) due to my Autism. They took me home and confirmed my story and said I will need to come for an interview. Long story short: the police cancelled the interview & dropped the charges after I signed up for an alcohol help/counselling service (I have a long, long history of doing idiotic things while drunk). I've been going to that every week since then. I think it also helped that this was my first time shoplifting (or being charged with anything) Now, almost a month later, I receive a letter from "RLP - The Civil Recovery Specialists since 1998" saying that Debenhams are threatening me with a civil lawsuit for my heinous crimes against humanity. I was instantly suspicious of this letter, however, as I haven't actually been charged or cautioned for anything yet, and the letter did say the shoplifting was 'alleged' -- so how can they threaten me with legal action for a crime that is only alleged? How can they take me to court if I've not been charged with any crime? Would this actually go to court if I ignored the letters? What should my response be? Thanks guys

Hi, not had to deal with any of my cc debts for over 2yrs (all either unenforceable or DN problems), but the only card i had managed to keep straight was a HSBC one that i now cannot keep up with. I have sent a DSAR and had confirmation, in writing after threatening to make a formal complaint to the ICO, that they DO NOT have a copy of the agreement (if there ever was one). Since it was over 2yrs ago that I researched and joined CAG, I am sure the info I had then may be out of date. Could someone please give a quick refresh of anything that has happened that may affect me putting the account into dispute and not paying? Yes, I know there is a search facility, but I am currently going through a divorce and having to defend that myself (debts seem easy!). Thanks in advance

What is the procedure for job centre advisers to check your private email account on your phone to see if you've actually applied for jobs and have proof of it? I currently have proof on my email account of jobs which i've applied for which I can retrieve on my phone but what is the actual procedure for job centre advisers to physically see these emails which counts as my proof in looking for work? Can the adviser demand I hand over my phone then open each email to read them or do I just need to turn the phone screen to the adviser and show them the emails listed without actually going into them and showing them every single email. The reason I ask is because I was informed by an adviser this week while signing for my JSA that they have the authority to ask me to hand over my phone so they can check through my emails themselves otherwise I may well be sanctioned. I know there will be a data protection breach in that somewhere and know they can't force you to hand over your phone so they can rake through the emails but I'm just asking around for a little clarification before next signing day.

Hello all. I have trawled through the threads and cant find anything relating to my issue, but please accept my apologies if it has been posted already. I will try to keep it brief as possible, but really hoping someone can advise where to go to from here. I purchased a small cottage from my boyfriend back in 2008, in West Lothian, with the intention of fixing up and letting out. This was to be a project I had been wanting to try for some time. Following some renovation works, I finally was able to let out and my first tenant, Miss A, moved in in Aug 2008. She eventually moved away to London in April 2010. After a quick refresh, my second tenant, Miss B, took her tenancy in May 2010, until Dec 2010. This was the severe winter we had in Scotland, and unfortunately a pipe burst in the attic space. My tenant had been away staying with friends for Christmas, and when she came back the house was completely flooded, from attic to basement. The ceiling had come down along with some internal plaster walls. As I was doing most of the repair work myself (along with my boyfriend) it was likely to take several months to make good again. The house was ready by Sept 2011, and a new tenant was found, Mr C. He moved in, but due to personal circumstances, moved out again in Nov2011. He effectively left the house uninhabitable - like something out of "life of grime" on the television. I advised the council of this, but they declined to send anyone out to inspect. After some considerable renovation work (again) the house was left uninhabited for a period, partly due to personal circumstance which was using a fair bit of my time. Eventually however, another tenant Mr D, moved into the property, in June 2013. He stayed for about a year, moving out in Feb this year. Again, after a refresh, my current tenant moved in this summer and remains in situ. Here are the issues; West Lothian Council are demanding payment for unpaid council tax via Alex Adamson (sheriff officers), which, from what I can ascertain, are for four separate periods. £3948.88 from 2010 £213.99 from 2010 £1301.78 from 2009 £932.88 from 2008 all now have summary warrants granted against them. To further complicate matters, a letter has been sent to my boyfriend, at my current address, demanding payment of unpaid council tax of £106.48 - for the period 2013/14, even though the property is nothing to do with him whatsoever since 2008! Speaking to Adamsons is a waste of time, they simply refer everything back to the council at best, claiming they don't have authority to act. I have spoken to the council on several occasions, asking for a breakdown of the charges. To date I am still waiting. I have also advised them that during the periods where they are claiming council tax is owed, had tenants in place and it should have been the tenant paying, not me. They asked me to supply proof that I had tenants, which I did by way of receipts for rent, (my tenants have all preferred to pay cash) and tenancy agreements. Some time later they came back saying they could not accept any of the items as proof for the following reasons - the tenancy agreement was witnessed by someone known to me (??), and because the receipts are hand written, this could be done by anyone at anytime!! I also queried that they must have records of our tenants paying their own council tax, which was eventually confirmed in some cases. it would appear are claiming council tax from me from our first tenant, who they say didn't pay, and for a couple of periods inbetween when the house was empty. I should note that the council did inspect the property after the flood (2010) and agreed the house was uninhabitable and therefore tax exempt. They even advised that they would allow up to a year. (They deny this inspection even took place now - asking me to give them the name of their inspector which I cant remember) Following the mess/damage left by Mr C, the house was again uninhabitable. I asked the council to inspect to confirm this, but they declined - simply asking me to advise when the house was ready! Despite keeping the council aware throughout my entire ownership of the property when it was empty, and despite them advising the property has on occasion been uninhabitable, I have never questioned the fact the during these periods Council Tax may be payable by myself. By my calculations this would total somewhere in the region of £1200. I have advised the council on countless occasions that if this is the case, please let me know the exact amount and it would be paid in full immediately. They have yet to respond to this. I don't hear from them for months - then another letter from Adamsons drops on the mat. I even tried to get a lawyer, but because I am disputing the amount owed, they said they cant help Im really at my wits end now - the latest letter from Adamsons now threatening to arrest my bank accounts. As I have said all along, I am not disputing some monies may be owed by myself - and Im happy to pay that if the give me an accurate figure. However I don't think its fair for me to pay outstanding from tenants who didn't pay. I also found it very insulting that my proof was unacceptable. It was only because I keep records for accounting purposes that I had any proof in the first instance, not because I thought I would need it years later to dispute council tax bills that aren't even mine? Please help!! Laura

I had a letter today from the Respondents demanding £800 by Monday for the bundle cost. The Employment Judge agreed to my request there be a £500 cap on the cost, although it is not in the Order from the Preliminary Hearing. I believe the Respondent has deliberately made it as expensive as possible. The are a quasi-legal firm and produce hundreds of bundles every year in the normal course of work. They have a photocopier machine contract which makes the cost a fraction of a pound for each copy, plus teams of administrators who routinely collate them. They have already turned up on my door extorting £2,000. This was from a costs order at the EAT from a previous case where the panel said I did not have to pay it until I could afford it. I paid it as they threatened to bankrupt me. They are saying they will apply to have my hearing struck out if not paid by Monday. What should I do?

Hi Every1 Think this is in the right forum sorry in advance if it isn't. I received this letter off of BCT this morning and I'm a bit confused. I brought a car through a garage some years ago and they used BCT to finance it... my health took a turn for the worse and I couldn't afford the repayments anymore I rang BCT and explained to them my circumstances and they agreed to have car back too sell at auction which then would come off the bill and I would have to pay remainder in installments they wasn't happy with my offer of £10 aweek so they took me to court I didn't fight it but I made an offer of £5 aweek and the courts excepted it so was happy with that outcome. There was a direct debit set up with a company called Control Account for £5 aweek on the 13/04/2005 now this as been coming out my bank ever since. Last year sometime I can't remember when I got a call off BCT saying that I owed them money and they wanted me to set up a direct debit with them to pay it back ? I said no I'm already paying you back through a court order made out too Control Account, they said they were not going to be using that company anymore and that I could set up a direct debit with them instead.. So again I said no I pay £5 aweek through a court order which you chose to do in the first place it's not my problem that you aren't going to use them anymore I am not breaking my court order which is what I would be doing if I paid you direct instead.. . with this she gave her appology's and said she would check with their legal department then went.. Never heard off of them again... Now today I got a letter of off them out of the blue and this is what it said.... http://i401.photobucket.com/albums/pp94/badger1964_2008/BCT.jpg Now what I would like to know is how they came about these figures for a start off ?? To be honest I can't remember the cost of the car but it was an R reg 1997 vauxhall frontera sport tdi and it sure wasn't that much even with interest, I'm not 100% sure but there might have been gap insurance added onto it but even then it should not of been that much still, has I wouldn't of brought the car in the first place. Also after checking my credit file today there is nothing on there either even though I have been paying this £5 aweek direct debit and I have never missed a payment on it. .this is a shot of my credit file as of today.. http://i401.photobucket.com/albums/pp94/badger1964_2008/credfile2.jpg As you can see there is no mention of any court order, which I thought there might be as I pay it every week the only thing bad on there is HFC which is being sorted in another thread. how can I find out the actual cost of the finance, would it be best to send BCT a CCA or SAR ? Also is gap classed as PPI ? Could I make a claim even though this went to court. Thanks for looking and I hope some1 can help me with this thx in advance. Regards FL

about a month ago I shop lifted from primark and got caught and I tried to say I accidently forgot about the bag on the pushchair but my sister robbed aswell right under a camera and we got caught and taken to the back room and they didn't call the police because we had proof of address and said we may get a fine but only as little as £20 and the letter come through asking for £178.30 I think or close to that and I ignored that one and they sent another to my parent and people are saying ignore them and some saying contact them sayin ur not paying, I don't know what to do, can someone who's had the same problem help please

I recently received a letter from the DWP saying I owed them £400+ for a Social Fund loan from 1991. They have never contacted me before about this,despite their claim to the contrary. I don't remember it,nor can I afford to pay it back (by 12 July!). They tell me the statute of limitations does not apply. I was told that there are precedents,including the DWP's own internal advice on debt recovery/court action,in which debts under £100 should not be pursued after 3 years,£100-£300 after 10 yrs,and over £300 after 20 years. Can anyone enlighten me? Ta!

Hi, My father-in-law received an overpayment on his private pension just before he died last year. Unfortunately he left nothing in his estate (apart from about £6k of debt). Now the pension company is demanding repayment of the overpayment from his widow, who was part of his scheme. I realise that a wife (or anyone else for that matter) is not responsible for her husbands debts when they are solely in his name. However, as she is receiving part of the pension, they are demanding that the overpayment be taken from her pension payments. I`m a bit stuck, as the pension is "sort of" linked between them but as far as I can see she shouldn`t be penalised, as the overpayment went into the black hole of his debts when he died. As you can imagine, my mother-in-laws finances aren`t brilliant either so, although it`s only about £100, it`s going to be a bit of a knock. Are they able to demand this or are they just trying it on in the hope that she accepts the debt? Any advice gratefully received. Thanks, Paul

can anyone help please my brother has been recieving demanding letters and phone calls from one call insurance for almost three years . my brother suffers with mental health and this is causing him a lot of upset . he took out car insurance with monthly payments and was late with his payment when one call insurance rang him demanding the payment my brother explained to the lady that he needed two more days before he would have the money to pay them but she demanded she wanted it there and then over the phone as he did not have the funds to do this she told him she was cancelling his insurance , my brother told her if she cancelled it they would get no more money from him ever since this happened they have been demanding 273.00 from him he has just recieved a letter saying they will take him to court if he does not set up payments but the court form does not look official iof my brother goes to court has he any chance of getting this money squashed

Received from Bryan Carter letter on 7th Aug 2013 Re an alledged debt. I have requested verification of debt from various agents, non received. The letter threatened court proceedings on a specific date. I sent them a cease and desist letterand over a month later no action has been taken. Yesterday I got a reply saying my account was on hold. Firstly can I insist that they verify that the debt does not exist, or can I threaten them with action as they "demanded money with menaces" when they threatened me with specifically dated threat of court action. Some web advise says this can also be construed as blackmail?

Last year Feb 2011 I ceased work altogether. WTC's were paid up to March 2011 (4 week run on). Sent all of the details of income to them in July 2011 (2010/11). I then noticed that they had not included the disability element so appealed against the final award letter in Sept 2011. I then received £800 paid straight into the bank which I presumed was the disability element money that I was owed for 2010/11. A few weeks later followed a letter that said that my 2011/12 award was provisional and this payment represents April 2011 - Sept 2011. uhhh - I'm not entitled to this money! My claim ceased in Feb 2011??? Fast forward - HMRC have admitted full responsibility for the mess and that it had nothing to do with me. Anyhow a few weeks later I started getting demands to repay this £800. Thinking that it will sort itself out and call it quits - they owed me money for 2010/11 for the disability element V I owe them money for the error that HMRC caused. Never heard anything about the disability element payment. Anyhow, debt collectors are now involved. oops sorry missed out the bit about the letter saying that if it isn't paid bt 2/10/13 they have instructions to issue a Statutory Demand, whatever that is. Telephoned Tax credits today and eventually got to speak with a lady in the overpayments section. First of all she treated me as a [problem]mer then after reading the file she was visibly shocked. Her words were that if ever there was a case of Official Error then this is it - what has happened to the dispute that you must have lodged? After explaining that I hadn't lodged anything and viewed the whole thing that they owe me £800 and I owe them £800, might as well call it quits. No she said, HMRC are definitely at fault here and you should not have to repay the £800 + you are also owed another £800. If you had disputed it it would have been written off! As it is as you haven't objected to their demands you will unfortunately have to repay it now - you are too late to dispute it. Is there a time limit by which you have to submit a dispute? Surely the tax man can't ask me to repay something that they themselves are admitting isn't even collectable?

Hi I have returned to my works to a letter from a bailiff for business rates. I am behind on a payment plan with local authority , now they have instructed bailiffs who are demand full rates for a year almost £10,000. I have phoned the bailiff up asking for a payment plan - he point blank refused, he said all money (£10k) or they attend tomorrow and remove goods, if that happens - I am out of business, its over for me - I explained this to him and said I would do monthly payments - surely that's better all round, he said they will force entry tomorrow to gain access as he has already made peaceful entry - when he delivered letter. what can I do - ? I though maybe a change company name or new company formation so rates from today onwards in a different company name :- the liability on the existing company would only Be April to Now - reducing debt to around £3,500 If I had the money I would have paid , we are struggling at the moment but can do £1000 month maybe we could pay arrears £2000 ish to council there are plenty of assets - just no cashflow. If they are taken -I am screwed, they will go for scrap value and I will be out of business. any help please ?

I took out a policy on behalf of ex partner back in April At the time I used her old address (didn't know the current off top of my head) I then tried changing this couple of weeks after to the current address and was asked for an additional £150 which I thought was a complete rip off. Anyway left it with her to sort and forgot about it. Today she asks me to check if her policy is third party or fully comp. Logs in to see that its in fact been cancelled. They have been taking there money alright for the last 3 months which includes deposit back in April. Also they charge additional £10s due to the documents not being ticked as read online. Everything was done online through a VERY BAD AND BROKEN control panel. The company is IGO4 (do not touch them with a barge poll) Anyway the ex miss phones them today they said its been cancelled due to her not declaring 3 points she has registered against her. They want her to stump up the rest of the 9 months plus a £75 cancellation shes just phoned to say she called them (5 mins ago) to pay the £75 and call it a day they basically laughed and said we have taken £155 of your card anyway and she still owes them another load more. How can they get away with this??? I should add I have tried contacting these cowboys through the control panel on the website and NEVER get a response. Also trying to view payments etc results in a broken page everytime I have tried throughout the policy. Please help..

Here’s a bizarre situation! I received a ‘Marisota’ catalogue which included an order form. There were two offers printed on the form ... “a free weekend bag” and, more importantly, “20% off your first order”. I decided to order two pairs of jeans @ £16 each. Because I had no intention of entering into a credit agreement with this mail order company, I enclosed a cheque (payment in full) with my order form, and sent them off in the envelope provided ... this was on the 3rd June 2013. The cheque amount was for £29.59. This sum was calculated as follows: Price of jeans = £32, but with 20% (-£6.40) deducted as it was my 1st order = £25.60; plus post and packing @ £ 3.99; TOTAL = £29.59 My bank statement shows that the cheque for £29.59 was cashed on the 10th June 2013. The two pairs of jeans duly arrived ... but there was no sign of the “free weekend bag”, so I contacted ‘Marisota’ (aka JD Williams) via email to ask where it was. The reply I received was evasive, so I ‘phoned their customer service department to complain. The member of staff I spoke to arranged for a bag to be despatched to me, and I received it within a few days. Naturally I assumed that was the end of the matter ... I’d paid for the items; I'd received the items; and I'd received the free gift. However, a month later (11th July 2013) I received an email informing me that I owed £34.99. I immediately ‘phoned the ‘customer service’ department and explained that I didn’t owe anything at all ... and in fact I had never owed them £34.99. The person I spoke to said that there had been “an accident” with my account. She assured me that “the accident” would be remedied. I asked for written confirmation that my account was clear. She was reluctant to provide written confirmation, but she said that the next ‘account statement’ that I received would show that there was no outstanding balance. Annoyingly I received the ‘account statement’ this morning which indicates that I still allegedly owe £34.99! So I now have the hassle of trying to sort this out ... but in the meantime please could anyone tell me whether there are any relevant Laws, Acts etc that I could cite in my communications with Marisota/JD Williams, which might add more ‘weight’ to them?

My father originally had a ticket for parking in a loading bay (had not been a loading bay for 2o years till tescos moved in) He failed to pay that original ticket. Long story short Baliffs ended up taking his 5k car and selling at auction which they say did not cover the £900 bill the **** eventually turned up again for more money. Anyway a letter arrived from dvla saying that no disposal of notification was received so they wanted £35 I wrote a polite letter for him stating the above saying he never knew the vechile was being sold so did not know about a change of owner etc. Dvla wrote back saying its not a good enough excuse and to now pay £55. Does he have a leg to stand on? Should he just pay the £55 I think not and thats why I 'm here asking you clever people. thanks guys for any advice it needs paying soon so don't want him getting in any more trouble.