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Until a year ago my father was living in sheltered housing provided by Hanover Housing. He had to leave and go into a care home following a fall. While he was living in sheltered housing he was paying for one hot meal a day which he very rarely had. He didn't want to eat in the canteen as he found it difficult to walk ther e and preferred to keep his own company and the staff refused to bring him hot food. As a result he dramatically lost weight and was very unhappy. When he left there Hanover sent a final bill for the costs and as we were unhappy with what he received we refused to pay the cost of the food. Hanover Housing and the local authority have refused to accept this and have continued to pursue my father for the remaining cost of £343. They have also instructed a debt collection agency Medina Credit to follow up on the debt. My father has dementia, has no money or assets above the pension that pays for the care home because he was made bankrupt 4 years ago, partly due to the dementia. Medina Credit are now threatening legal action if he doesn't pay. I'd be grateful for any advice.
