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Showing results for tags 'claims'.
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Having visited my mums i have found some old statements and i cannot beleive how much i was paying PPI at the time. They date between 1996 and 1999 , is it too late to make a claim.I do not have all the statements, just some from that era. All accounts were closed many years ago, exact dates i do not know. BarclayLoan 1996 Have the credit agreement PPI paid 140.72 Barclays Bank PLC Overdraft Protection 80p per £100 Statement from 01/1999 (Have Others) 90-02 Burton Account Statement from 06/97 (Have Others) 96-99 BOS Mastercard Statement from 06/97 69p per £100(Have Others) 96-00 Barclaycard Statement from07/97 (Have others) 92-01 Also A CPP plan from 1997 at £8 per annum I never reliased until now just how much theyy were taking from me at the time, no wonder i never had any spare cash. Advice welcome on this issue as to should i persue. Have put rough dates on when i think account were active Many Thanks
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http://www.bbc.co.uk/news/business-36845617 This Supreme court ruling will affect how Insurers deal with claims where Policyholders have been found to have told lies. " Lying on an insurance claim should not necessarily invalidate it, the Supreme Court has said, in a judgement likely to affect all household policies.It said collateral lies - which are untrue, but do not affect the validity of the claim - can be acceptable. The judges voted by four to one to change one of the important principles behind current insurance law. The insurance industry called it a "blow for honest customers", and warned that the price of policies could rise. The precise case involved a Dutch cargo ship, which ran into difficulty after its engine room was flooded. The owners deliberately lied, by saying the crew couldn't investigate an alarm, because the ship was rolling in heavy seas. In fact the accident was caused by bad weather, so the lie was irrelevant, the court ruled. The judge in the original court case said the lie amounted to a "fraudulent device", which invalidated the claim. The Court of Appeal upheld that judgement, but the Supreme Court has now overturned it." -
Hi, I am looking for a little advice. I received a claim form from the county court business centre from the claimants Pra group. I then completed a CCA request and CPR request, which the claimant and their solicitors did not fulfil. I filed my defence, and was updated by the claimant they would provide the documents in due course. The claim was then allocated to the small claims track, and mediation was offered. I had to refuse mediation due to not having all the documentation, which the mediators recommended. Within two days the claimants solicitors sent all the documentation from the CPR and CCA requests, not sure if they were trying to avoid mediation. I have the signed agreement from the credit card but I am a little confused. The agreement was signed by me on the 4/10/2011 with bank of Scotland Plc for an aqua credit card and stamped with I guess an internal stamp on 10/10/2011. The particulars of claim state that it was an agreement with progressive credit ltd entered into on the 12/10/2011. As the dates and the company do not match is this an issue, The particulars of claim state default was made on 18/7/2012 but that last payment was December 2011. The assignment from progressive credit to aktiv kapita was on the 24/1/13 however the particulars of claim states 29/1/13. All assignment documentation has been provided finally. They have also provided me with the notice of assignment from activ kapital to Pra group, but only the letter from Pra not activ kapital, is this sufficient? Any advice would be welcomed, thank you. It is just following the provision of documentation they have advised me to withdraw my defence, and I am unsure if this is correct how I would go about doing it, as I do not want a ccj on my credit file, and do not have the fund to pay in full. I will set up a payment plan if they own the debt, it is just it seems debts have been passed from pillar to post and I want to ensure I am paying the right person for the correct debt. -
Hi guys, I've been pursuing my deposit and rent from an old landlord that was never paid back to me. She hasn't responded to anything I've sent her, so I have won the judgement by default and now have a CCJ against her. Could anyone give me advice as to the best ways of enforcing the judgement in the case of silence? Also on the off chance that she's moved address during the time I've been chasing her up, how would that affect my case? MCOL told me that using the 'Last Known Address' is fine, but it seems as if it'd be easy to say you never received anything. Would it be worth hiring a private Process Server to track her down and resubmitting my claim? Could I add this onto the costs? Thanks EDIT: Just to add I have done some pretty intense googling and found out that she has a company registered in her name. This is still active according to Companies House and has a Company Address as well as the home address to which I sent the court documents. Not sure what I can do with this information but maybe somebody else has some good ideas.
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Dear Sir/Madam, I am writing to you with regards to seeking some guidance and support. Initially to deal with my missold PPI, I got in touch with a company called Claims Guys. I was not sure how they operated. During the initial process, I found out through one of the bank advisers that I could phone Natwest through their free available phone number on 0800 015 0319 and they would deal with it quickly, which did. I was awarded two separate payments via cheques Claims Guys kept annoying by phoning, texting and writing to me stating that they should take the credit and I should pay them for their work they did nothing and when they called me and I explained to them, they denied it and threatened me with the court procedures. Today, I have received a court letter asking me to settle the claim of £1170. This has caused me a lot of stress. Please advise me what to do about this. Many thanks and looking froward to hearing from you. -
The latest thing is the mis-selling of PCP car finance deals, according to the National Association of Commercial Finance Brokers (NACFB). They have said that lawyers have started to look at dealers and finance firms, to see if customers have been sufficiently informed about the higher interest rates for PCPs, and the like. With around a million cars being sold on PCP deals last year alone, if there's any deception found, this could be huge for the car industry, and indeed, very profitable for claims companies. If it is found that drivers have been poorly informed, or even deliberately mislead about PCP deals, there could be a lot of compensation flying around in the coming months. The NACFB said that two main things are being looked at. The first is that it is thought people taking out a PCP weren't warned that they'd be paying considerably more interest over the term of the loan, than the amount they'd be paying if they bought their vehicle under a hire purchase (HP) agreement. They're also looking at car salesmen, who may have told prospective buyers that, by considering PCP, they'll actually make a profit at the end of the contract, as the car they've bought is likely to be worth more than the final optional 'balloon payment' figure. http://www.bitterwallet.com/motoring/car-industry-faces-ppi-like-claims-92400 -
Hi, Cabot/shoosmiths have sent me a small claims court summons .... original debt is an overdraft with BOS. £1468.49 What is the difference between written application to pay by instalments? and apply for a time order? -
Hi all I purchased a Hot and cold sandwich van on a well known auction site for £5000. During the auction, before I made any bids, I asked the seller if the fridge and oven onboard the van had been serviced. He replied to my message and said they has been serviced very recently and all new parts had been fitted. I bid on the van and won. I then travelled to London to pay for and collect the van. The seller showed me the oven and fridge working and stated that the oven operated at a temperature of 70 degrees to keep the food warm. The oven reached this temperature, the fridge was nice and cold, after checking everything else with the vehicle I was happy with it and paid the money. On the way home the oven temperature dropped to 33 degrees and struggled to kick in again. I rang a specialist who stated that the burner in the oven heater along with other parts were probably worn. I explained the seller had told me of the service but he advised me to let him have a look. When he stripped the heater it was apparent it had not been serviced for a long period of time as it was seized into place. The oven burner had a date stamp on which was 4 years old. It cost me £580 to have the parts replaced and the oven reached a temperature of 90 degrees very fast after this which is the mean operating temperature of the oven. So in summary I asked the seller if it had been serviced before committing to buy, he said it had, it obviously had not. Do I have any comeback on this being a private sale and the seller falsely claiming work had been done when it hadn't. I have asked for the seller to provide me with details of where it was serviced but he has refused. Thanks
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Last October, I emailed my then landlord to say that I’d be paying part of my final rent out of my deposit. He replied minutes later with the following: 'Non payment of the agreed monthly amount on the date agreed by you on the agreement you have signed will result in a violation of our agreement and you will be asked to leave within 7 days of this email due to this exposing breach of contract and your deposit will count as rent owing’. Soon thereafter, he confronted me in person. As I was unwilling to relent, he said he’d change the locks and throw my stuff out that day. I phoned the police, who told me that would be criminal offence. As a result of this, my landlord relented. He instead said that, if I didn’t leave that day, he would ‘make your life hell’, adding that he would invite some friends around to party in the property (he knew I was a light sleeper). As a result, I vacated the property after gathering some of my belongings, and gave him his key back (which was mistake, but I was in a great deal of distress and not thinking clearly). I’m now suing my ex-landlord for my deposit and unspent rent, and for the distress and inconvenience his illegal eviction has caused. He is claiming in his written defence that I left voluntarily and not under duress, on the grounds that I handed him back my key. If he says that in court, would it be grounds for a him to be charged with perjury, given that: - No sane person would vacate a property when they have no-where to go to, especially when they have work the next day (and my new landlady would be able to attest that I contacted her for the first time on that day, which was the day I moved into her property). - On my recording of my call to the police, I can be heard pleading with him to let me at least stay till the end of the week. - He shows in his email that he’s willing to disregard the law (by threatening to ask me to leave within 7 days and to withhold my deposit). Thanks Jeff -
Hello, Its my first time when i am trying to claim my PPI - can someone help me where to send complains I had a few store cards, all now closed and all information are from my Equifax account DEBENHAMS 2009 - 2013 - NewDay MONSOON 2007 - 2012 - NewDay TOP SHOP - account closed 2009 - GE Money River Island - NewDay NEXT - (2006 - 2012) I had as well Personal loan from Ocean money and again I dont have idea which address to use? Any help will be appreciated -
this is about a Vehicle that needs around 3,500 - 4000 Costs in Repairs or a Full refund. its been over 2 Weeks since I sent the required Extra Information to Claims Team that they asked for . Today I received this email. "I have checked with management and your file is still under review and hope to have a decision to you by next week. Should you have any further queries, please do not hesitate to Is contact us." I Received this email about 6 Days ago "I am sorry to learn of the difficulties that you are experiencing with this merchant. Section 75 of the Consumer Credit Act 1974 covers purchases made using the card costing between £100 and £30,000, where a misrepresentation or breach of contract has been proven. Please be assured that a complete review of your claim is in progress and I will update you as soon as possible. " I was told on the Phone 7 - 10 Days it has been over that. Really not happy about the amount of time they are taking. Is there anything further I should do at this stage ? Its causing a lot of issues in the House and costing us money. I am planning on going Small Claims Route if I need to. as I am pretty sure it is clear cut case It has been just over 4 weeks since Lloyds where made aware of the Issue. . -
Hi, I have received a claim from the small claims court. The claim relates to an Estate I was the administrator for. The claimant is not a beneficiary of the Estate but an agent for some of the beneficiaries. However, the name of a beneficiary is not stated on the claim form as I suspect the Agent has not been retained by any beneficiary to make this claim. Should I just reject this claim as it is not made by a beneficiary. The value of the claim is about £150 and I would be reasonably confident of winning the case but absolutely not 100% as it relates to expenses incurred in administering the Estate. It would be down to the court in their interpretation. Your comments would be much appreciated.
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Hi I am a tenant living a block of flats. I have received at least 20 parking charge notices The main reason stated on the parking charge notice is" not parked correctly within the markings of the bay or space within bay marking". After their initial letter and final reminders and DR agent letter, I have received a letter from their small claims solicitor stating: we act for UKPC and are instructed to recover the charges shown below incurred by you in relation to the parking of your vehicle The total is £900 ( 6 x £150) Im sure I will receive at least two or even three more of these as my notices are at least 20 ( ie a total of maybe £2700-£3000). Im panicking now. My worry is that I was parked on private land managed by the management company. I am a tenant not the owner of the flat. However, as we have two cars, but one car space, I parked within the perimeters of the property, but somewhere where I had never caused an obstruction. Whats really astonishing is that I have even received 2 charges on a single day, within 12 hours. I have also received 4 on four consecutive days inclusdng te weeknd when I was off work. I want to emphasise the difference between my case and others who have very kindly posted theirs on this site in that: 1. I was parked in a non designated parking area on the private property I live in, rather than the parking bay 2. I have not appealed any of the claims. The thought of £900, and even more, if they are successful is stressing me out. Cant sleep. Cant focus on work Tried citizens advice bureau, but not much of help. Tried calling some solicitors, but they aren't that interested. Tried rip off Britain and waiting. I feel all doors are closed o me and I will end up in court and lose. Im doomed and gloomed I feel. Pleas please please advise. I would really be very very appreciative. Many thanks Mo -
Good afternoon Everyone, Hopefully someone could help/advise me with a problem I am having with my former employer. I recently resigned from a part-time job working for a well-known Housing Association as they weren't paying me in full for the hours I worked (among other dubious issues). My job started 20th January 2016 and I worked exactly half of my monthly contracted hours between my start date and 31st January 2016 - over four days/shifts. I therefore expected to be paid precisely half my contracted salary (salaried, not paid hourly, unless claiming overtime, which was calculated using an hourly rate). Using the assumption that I would receive half my monthly salary, I was underpaid for January in February's pay. Then, in March, they deducted even more money and claimed that they had overpaid me for January, when I believe the opposite was the case. After numerous emails and telephone calls, staff from payroll claimed that they had initially calculated my hours (15/week) over a 5 day period (3 hours/day), which is what was paid in February's wage. They then said that they had recalculated my hours over a seven day period (2.15 hours/day) hence the deduction in March's pay. However, I actually worked 2 x 7.5 hour shifts = 30 hours - contracted to work 60 hours/month – I have copies of the email from payroll outlining how they calculated January’s wage, copies of my signing-in sheets, copies of overtime sheets showing my working patterns and rotas before I left. As is stands, I have been paid approximately £4.25/hour for the hours I worked in January. After two months of trying to get them to pay me correctly (and among other issues, such as lone working without backup with potentially violent clients) I resigned. Before resigning, I also raised a Formal Grievance and received no response. I am going through the Early Conciliation process with ACAS, but I'm scared of the potential costs and/or risks (i.e. potentially paying their legal costs, they have a huge legal department!) involved taking it all the way to an Employment Tribunal. The Housing Association suggested that I accept two-thirds of what they owe, but I requested to be paid in full. The ACAS conciliator didn't seem too pleased that I didn't accept the offer, which worries me. Someone has also suggested that instead of taking them to a Tribunal that I could take them to Small Claims court instead. I suppose my queries are these: 1) Does it sound like an ‘unlawful deduction of wages’? 2) Does it look like I have a good case for an Employment Tribunal? 3) Would it be better taking them to Small Claims to lower my risks/be more feasible than going through an Employment Tribunal? Could someone be kind enough to impart their knowledge of such matters please, I would be greatly thankful. I hope I've provided enough information, if not please let me know (and apologies if I've gone on too much!). Very best wishes, Ammy -
Hi, I was hoping someone could help me. Basically in April I bought a used car from a trader. The car broke down pretty much straight away and now wont start up at all. I had spoken to consumer direct who told me to write to the trader and tell them as I have had the car under 30 days I am rejecting the car and seeking a refund because the car was not fit for purpose and was not as described (the trader when I bought it said the car was perfectly ok with nothing wrong with it, it infact had a serious fault). The Trader who sold me it as a result of my letter has came around to my house today shouting and swearing and being abusive. He offered me a lesser car than the one I bought from him, valued at the same price on his website. But he was wanting me to pay him £300 more for it. And it would be classed as a private sale not trade so no comebacks if anything is wrong with this other car. Obviously I rejected this offer. He has told me to take him to small claims and all he will do is leave the country and so I won't get the car or the money, or if I do it will not be until a year has passed as he wont be in the UK for many months so I will be out of the car and no money for all this time that he deliberately messes me and the court about to drag this out as long as he can (I know this is an empty threat as the courts wont allow this to go on). But anyway. I am now in the situation I need to draft up my particulars of claim for a consumer rights 2015 claim on the basis that the car was both not fit for purpose. And not as described. I have looked over the Consumer Rights Act and I am not sure which sections of the Consumer Rights Act apply to used car purchases under the above two scenarios. Can anyone help and advise which sections of the consumer rights act I would bring my claim under. i.e section 22(4) or something like this. Thank you in advance. -
hello all looking for some help regarding a letter my wife received at our previous address which has been passed to us. its a notice of application for attachment of earnings order with a case number the judgement is Hoist portfolio holding 2 ltd the letter/form says that a judgement has been made against the wife for £1800. shes not even sure what its for as we have received no correspondance regarding this. can anyone help direct me as to what we need to do next i have a feeling that whatever it relates tro is at least 6 years old and as such statute barred but what i sthe process for these things. cheers in advance for any help -
Having received court paperwork from hoist portfolio holding for a old HSBC overdraft And loan all merged into one account. Sent hoist solicitors a CPR request After hearing nothing submitted a holding defence I now have notice of proposed allocation to small claims track Do I need to tick no to small claims track being appropriate as they have failed with CPR request Can only find conflicting information looking online about what to put:boxing: -
Hi, Looking for some advice for my 83 year dad who signed a contract during a 2 min meeting with "agent" ( no copy left ) from a CMC in his home in Scotland but has clause saying English Courts have jurisdiction. First things first they have demanded payment immediately since day of settlement!. My Dad disputes fee and service. If they sue for this debt will it have to be at the local Sheriff Court court were he lives or would it be at the County Court in England were the company are based. Secondly would the clause that payment due within 7 days of settlement from Bank or the debt will be passed to debt collectors in the contract be regarded as unfair. many thanks for any help in advance
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Hi all... I've never had any legal issues in my life, so this is a first for me. Here's the summary: I ordered something via the internet from a large company in Germany using paypal (total cost £50.) I received the item in December. This afternoon, I received an email from the company's lawyer saying that the paypal payment never went through, and they are demanding the intial payment + attorney fees, or they are going to sue me. I just checked my paypal account, and was genuinely surprised to find out that this wasn't a hoax of some kind. My payment didn't go through, which has never happened before with paypal. So I've gone ahead and sent the payment through again (this time it went through successfully.) My question is about the attorney fees they are demanding, which are more than the original item. I've never heard from this company since I made the purchase in December, no emails, phone calls, or invoices in the post. The letter from their solicitor says that they sent me an email, but I've checked my spam folder and I've never received anything from them. Am I responsible for their attorney fee if I settle the bill prior to them suing me? That seems crazy, as I've never heard from them before about any billing problem. Can they sue me in Germany for the legal fees, and would this somehow destroy my credit history? Thanks for any help... -
Hi I was wondering if someone can help me with what i can and cant claim for? I rented a property of the local council which have a management company. I got a mains water leak which was reported straight away. The company sent loads of wrong men out and then said it was fixed when it wasn't. I had to call and harass so many people to get them to listen that the leak was not fixed. I was called a lier and ignored. All complaints logged disappeared. They then said they would not fix unless i sign a disclaimer which I refused and then i went to the local MP for help who assigned me a local councillor. He went straight to the council to fight my corner and got me moved. This went on over 4 months. It would have been longer if I wasn't so persistent. There was black mould and damp that had risen up the entire house. I did get evidence of it all. I hired a dehumidifier as the council didn't seem concerned to help with any of the smell and dampness. I have a 1 year old and a 8 year old with autism. It not only effected our health but the stress having to fight every day to get my children somewhere healthy to live. I have been a good paying tenant for over 5 years. As I moved the extent of the damage became apparent. not only had they ripped my wooden flooring for no reason as it was under the kitchen but the damp and mould had spread to the kids room and mine. A lot got thrown but also I have to get all my suits dry cleaned as have mould all over them as they were in a built in wardrobe above the kitchen where the leak started. So why i am on here is i need advise on what i can put into a claim. I asked the council for basic money back for the stuff damaged due to them saying it was fixed when it wasn't and also hire of the dehumidifier but also rent for a property that was inhabitable. My son fell through the wall it got that damp. This is a list of the stuff I asked for: Wood Floor £940 (quote from a company to replace flooring from old property) Mattress 5ft £374.99 Single mattress £94.99 Cot mattress £34.89 Hire of Dehumidifier £504.00 inc VAT 7 Weeks Rent from 21st August 9th November £1169.96 Cloths in the bedroom above kitchen all need dry cleaning as suits and coats, what i can wash in my washing machine i have done 13x @ £6 =£ 78 Sofas £1200 Babies cot £150 rope storage box £40 I did not put compensation as I just wanted to replace what got damaged. They came back with 500 good will and 500 off rent. Can you put in a claim for things we have not replaced as of yet? IE wood floor? All advise welcome. Thank you -
Hello We received a product from a Scottish company (via Amazon) that did not fit the description. It was different in quality and appearance to the picture on the website. They have insisted that we pay considerable carriage to return the bulky goods (flooring). They are clearly in the wrong as far as distance selling and consumer law are concerned. The goods were not as described and therefore the onus is on them to collect and refund. My question: As it is not possible to use money claim online for a scottish defendant, how should i approach this? I don't see why I should use the scottish courts, as the supply was made to england and I want the case heard in my local court, which as a consumer I believe is my right? If the case is heard in scottland they know its not worth my while to proceed and I suspect the reverse is true. i.e. that they will not contest a case in person for £200 so far away. How can I use English courts and have it heard locally? Thanks -
I'm having a really frustrating time with my direct line at the moment regarding an accident I was involved in on a duel carriage way roundabout. I was in the inside lane going forward onto the 2nd exit. He was in the outside lane and needed to take the next exit. As the roundabout was full of traffic it seemed like he was running out of time to get into the correct lane to take his exit. there were cars bumper to bumper behind me but a gap appeared between myself and the car infront. I was going around 25mph at the time following the flow of traffic. Next thing I knew I heard him accelerating really hard and he flew past me just as I was passing his intended exit. He clipped my car and scratched his car from front to back as he scraped the side of my car. He ended up in the lane he was heading for and I stopped on the verge of the roundabout. to me, he obviously found himself in the wrong lane and about to miss his turning, He took a risk to get through the gap and to do so he had to accelerate to twice the speed of moving traffic. He misjudged it and casused damage to both cars. Ok so what my problem is that the insurance company - Direct Line - is representing both parties. Apparently the third party is not accepting liability and is saying it was my fault for obstructing him and because I wasnt taking the immediate turning I was infact in the wrong lane and therefore liable. I messaged the guy, who gave me his numner at the scence of the accident and asked him what he think happened. He told me that the insurance company told him that he was not liable because of these facts. He actually didn't know who was liable until they told him that I was! Ive been told by direct line every time I call that its looking like it might be a 50/50 settlement which isn't right. theyre telling me this without actually having seen pictures of the damage or a full complete statement from the third party or myself! I understand that insurance companies try to save money and time by just automatically ending cases like this on roundabouts as 50/50. They tell me that theyre acting very professionally but honestly I really don't believe them. they've told me that the damage evidence doesn't really matter and that its his word against mind which would mean we are equally liable. But what gets me is that his word was influenced by his insurance company which is also my insurance company! basically I know he was in the wrong. He drove aggressively and dangerously and he took a risk that didn't work out. I wont back down on this as I don't want to have to pay the excess and lose my no claims bonuses and also raise my premium. most of all its the principal. has anyone had this before and if so did you take the decision to another body and challenge the insurance company? -
FOS see increased complaints about rejected claims
unclebulgaria67 posted a topic in Motor Insurance
http://www.dailymail.co.uk/news/article-3503678/How-new-CD-player-torpedo-car-insurance-firms-refusing-pay-motorists-claims-basic-modifications-without-telling-them.html It would seem Insurers are increasingly rejecting claims, due to Policyholders not declaring information relevant to the risk. If people are in doubt about anything that could affect the risk, they should phone the Insurers to discuss and either get written confirmation or make a full record. The FOS report over 7,000 complaints about Motor Insurance, with 25,000 enquiries. People should be aware that the FOS do try to reduce the number of complaints they handle, by trying to filter out those they do not think have any merit or are not worth looking at. If people think their complaint is not being taken seriously by the FOS, they should obtain other advice by coming to consumer sites like CAG. Depending on the details, it could be worth pursuing in other ways. Remember that the FOS is funded by the financial services companies and has always been underfunded, so struggles to deal with the volume of complaints received. It is not unknown for some complaints to take well over a year to resolve. -
Hi, I'm hoping you guys can point me in the right direction. Yesterday eve when I got home I found a lovely small claims court proceeedings document from BW legal/Lowells for debt I defaulted on after my divorce in 2010 (my own stupid fault I know). I have bought myself some time of late by sending out letters to prove if random DCA's own it and they have ususally gone away. BW legal sent letters through and the first 2 were the usual, the 3rd advise dof possible court proceedings but I was away and didn't have time to respond within the 14 days they asked for due to work. Now they have gone to small claims. What do I do - do I negotiate with them and ask for proof and advise the court of this? Do I try and settle with them out of court, do I go to court? They are claiming for £6.3k and the last known credit limit/amount owed was £3.3k in 2010. I don't have the money to pay it back in full (if only) and I am trying to clear other debts so don't have masses spare atm. I can probably scape together anout £2.5k from family if I thought they would accept this but I have no idea? I'm not sure if I have still got or recieved the default notice as I was also made redundant and had to move house at the same time so my head was not in the right place. Any advice welcome on where to start is appreciated, thanks -
I bought a car last year for £3000, a month later a hole blew in the block and the engine was a complete write off as you can imagine, I was on the M6 and had been driving at a steady speed for over an hour when this happened. I had only driven the car for 1000 miles since buying it when this happened. The car was sold with a 6month / 3000mile warranty. I had the RAC tow the car to the garage I bought it from. The garage provided me with a courtesy car for 2 weeks until I had purchased another car and assured me they would honour the warranty and repair the car. Since this time the garage has still not repaired the car 6months on and I'm at my wits end with it now and have had enough, I have spoken to CAB in relation to it and they have advised me to send a letter before action to the dealer and take them to small claims court for breach of SOGA. The letter I had sent to the dealer is below. My question is what is the next step in relation to the small claims court, I understand I can do it online but I'm unsure what to put for the particulars for the claim, the claim amount and whether I can add compensation and interest to the claim. Any help would be appreciated.
