Showing results for tags 'cca'.
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We currently have about £6k outstanding of a DMP we have with Stepchange. We have been repaying for about 11 years and had 1 year left except my wife lost her job which knocked the payment right down and now some of the creditors are starting to harass us. BIggest concern is Barclaycard. My parents have offered us £1800 to act as a full and final settlement but looking around I came across this forum and 'Cash cowing'. Now i'm concerned what the best way forward is. Debts are: WESCOT CREDIT SE... £1,331.49 LLOYDS BANK PLC £1,245.25 LLOYDS TSB CARDS... £1,106.58 MOORCROFT DEBT R... £457.56 CABOT FINANCIAL ... £365.77 WESCOT CREDIT SE... £339.64 WESCOT CREDIT SE... £325.57 BARCLAYCARD £324.52 Wescot Credit se... £261.24 What is the best way forward? I remember CCA'ing Barclaycard previsously and they have the original agreements as do Lloyds. -
Just had a letter from Robinson Way for IDEM Servicing (ex HFC Bank) regarding my CCA request. "Idem Servicing have advised they are unable to provide an agreement for this account.. Please note, this account is no longer being serviced by Robinson Way. Please direct any queries to Idem Servicing directly" It now says the amount due is £0.00 - I assume thats just for their internal systems and I do nothing more with this and if I get another letter from some other DCA regarding this I should just send off a CCA request to them?
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Hi I have 2 debts that were started in approx 2006 one barclaycard PRA group sold to these in 2015 one abbey loan now with Cabot. both been in a dmp since 2010 and I've been paying monthly to a company. I've stopped that now and I pay direct. But what I was wondering is do I send a CCA to the company which have aquired these debts. One is PRA group sold to these in 2015 and the loan is now with Cabot. Cabot is off credit file and PRA group shows are arrangement to pay as Barclays didn't default me early on like abbey
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Hello all, I'm new to this forum and need help. I have a court hearing to set aside a store card debt which is of £174.34. The judgement was made against me as I didn't get the claim form , now I have a hearing on Monday. This morning I received a witness statement from Lowell solicitors who are Lowell portfolio 1 ltd's solicitors and they have attached a CCA agreement copy with my signature on it. The contract was taken in November 2006. It is not a full agreement on the page with my signature on it. I'm panicking as I have hearing on Monday, plz can anyone advice on CCA section 127(3-4) is in enforceable on my agreement. Any help would be appreciated, I'm nervous and very scared. -
Hi guys, I CCA'd Lowells about a credit card I had in 2010. I received a response from them, however, the name and address entries are blank and the credit limit is incorrect. There is literally no personal information held about me. So, as this is clearly an attempt at using a correct CCA, assuming i'm stupid, what's my response? Cheers
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I have had a reply from MBNA/Link to my CCA Its 16 pages long along with a statement of all the payments made (I have had to split it into 2 parts so not to reach the max file size) (I have paid £1500 off the total so far) Its not in my credit file at all I would be grateful if someone could have a look over it and give me their opinion. Thanks
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I asked for a copy of a CCA agreement from Drysdens / Max Recovery recently. A letter dated March 2016 stated that they were unable to fulfill my request. A letter today from Drysden attached a "copy of the credit agreement conditions". It has none of my details on, nor my signature. The letter says " our client considers the debt due and owing" What do I do now? -
Sent a CCA request and this was the response, what do you recommend i do next? They have said they didn't send me the notification letters as they didn't have a confirmed address? the address is the same as the one on the CCA that they have sent these letters to? HFC, CCA request response.pdf
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As attached are my docs from Creation creation33.pdf -
Received this in the post today Along with my original CCA letter. Any advice? I dont know what details they have as I have moved a number of times since then. If it was a credit card I would have thought capquest would have the details Just double checked on my Noodle account. It is listed in my closed accounts (if it is that one) and is shown as settled in Dec 2010 with no missed payments. Edit: it cant be that one on the account as my card limit was £1000 and have been paying £6.52 for years and my outstanding balance is shown as £1211.14 and the account is settled properly. Edit 2: Is it worth doing a SAR with CapQuest to see what they have on file and amounts?
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Hi, I have asked Robinson Way for a CCA request. But can I just clarify something please. The card was a Barclaycard which defaulted, sold to MKDPP who sold to Hoist/Robinson Way. The card was taken out in August 1993. As part of the CCA should I be sent a copy of a "true signed agreement" or can they send me a reconstituted one. I am not sure which one applies to my card or if in fact they could send either. Any help would be greatly appreciated. Also, is there legislation to say which one I should receive, if so what is that legislation. Many thanks
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Hi All, Lowell have approached me with an account for which I supposedly owe money. The alleged debt is from 2011 and is a Provident Home Credit loan for about £800. I lived at the address in question at the time, but I have no recollection of taking this loan. Lowell told me that payments were made onto the account for a few months and then stopped. I told them that I neither accept nor deny having taken the credit, and that I would like to see the a copy of the credit agreement and a statement of accounts to date. I told them that I would then be able to confirm whether this is something I have overlooked, or if it is indeed false/fraudulent. Lowell sent me a later saying: "Due to the amount of time that has passed, the credit agreement and statement of accounts are no longer available for this account." But they also go on to say that I still owe the money and still need to pay?! Where do I stand with this? Advice is much appreciated. Thanks! -
Hi Everyone, i have requested a SAR on Natwest Bank and also Barclays, so far Natwest have replied back with their first letter. The objective of my SARS is to attain my old statement, fees, transactions and charges to claim back on and also for PPI. I know I have had a lot of bank charges as I used my Natwest account when i was a student and really bad with my money! I have attached the letter which Natwest have sent back, i was hoping someone could shed some light on what I could reply via email with? They have mentioned statements now can i say I just want ALL the information and statements available or I remember reading somewhere to specifically state i want all bank charges and fees? I typed up the below to send them, unsure if it is any good? Thank you for your letter of acknowledgment to my SARS request. As my letter states, I require ALL relevant documentation linked to my name, therefore I would like all statements including bank charges and fees to be provided to me, from the date my account was opened till it was closed. If you are concerned about the environment I will consider having it emailed over to me from an official source along with a written letter confirming what has been or will be provided via email to me, this is to ensure its authenticity, it is also proof for me should matters escalate due to any data violations and unlawful SARS violations. I should be informed of any documentation that cannot be provided to me via writing or email correspondence.
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Can anyone provide the most up to date address for CCA & SAR for HALIFAX CREDIT CARD Not sure if the addresses i`ve found are up to date Many thanks in advance
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Early last year my husband received a county court summons for £11,500 for a credit card debt sold on to a DCA. He replied and defended the action on the basis of the limited information on the summons and that he was awaiting a reply to the CCA letter sent to them on the day the summons was received. He never received a copy of the CCA, just a letter from them saying the debt was no longer enforceable and they could not proceed any further through the courts, but would he please call them to discuss a repayment plan. They also promised to forward the copy of the CCA. That was over a year ago and we are still haven’t received the CCA, but what he did not advise them was the debt would not really be statute barred until last October , three months after their letter. Move forward to now, and I have received a letter from the same DCA and they are chasing a debt for £8.250 for a card of mine. This will become statute barred in the middle of August when it will be 6 years since the last payment. I received a letter from them dated 6 April but not received until 12 April, saying if I did not contact them within 14 days they would commence legal action. My understanding of statute barred debts is they expire six years after the last payment or admission of the debt and the creditor has until this time to obtain judgement. Is this correct and can the DCA request to the courts an extension this period for the time it takes to transfer to a local court and to a hearing? The default for this will expire soon and I am l keen to keep as clean a record as possible after eight years of financial misery. I appreciate I am morally wrong but this DCA will have purchased the debt for peanuts, -
Hi I have several debts that have been passed to Lowell's. I've had the usual letters from them requesting payment etc. Some of the balances though, seem a lot higher than i remember so have written to Lowell's the standard letter requesting CCA. The letter was dated 15th January 2016. I have had a couple of replies which read as follows: "you have requested documentation under sections 77/78 of the Consumer Credit Act 1974 for this former/B]XXXX account. We have asked XXXX to provide us with the requested documentation and will send this to you as soon as possible. We aim to provide this to you within 12 working days. In the meantime this account is on hold and we will not contact you to request payment. If we have not heard anything from XXXX after 40 days we will send you an update." I received the following letter as a follow up to the above one: "We refer to your recent request under sections 77/78 of the consumer Credit Act 1974 for a copy of the documentation for this former XXXX account. We have requested a copy of the documentation but have not received this yet. Your account will remain on hold while we await the requested information from XXXX." My questions are: 1. In both letters they refer to the account as a "former" account. Does this mean the debt now belongs to Lowell completely or are they simply acting as an Agent? 2. I want to do a follow up letter to Lowell's about all the accounts but am unsure of the time scales within which they have to supply the requested information. I've tried looking this up but keep getting conflicting information. Am I correct in thinking that the first deadline is 12 days plus 2 (is this working days or just continuous days?)? They also mention a further 40 days time limit. From the research I've done I've only come across 30 days but again don't know if this is working days or not. Could someone please clarify the time limits and from which date each time limit should commence? 3. Finally could someone advise on a follow up letter or a template letter that i can use? The original letter I sent made no acknowledgement to the debts. Hope someone can help.
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Hi everyone, I've received my MBNA CCA from Link Financial. It all looks as it should to my untrained eye but can one of you more knowledgeable folk please give it a quick scan over? It came with 2 sets of terms and conditions attached to the back. One looks like it was of a similar age to the front page but is very clear and legible and the other set of terms and conditions look like they are the current ones with different APR's to the ones on my signed agreement. Look forward to your replies cca return.pdf
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Hi, I'm usually pretty confident with dealing with debt collectors and things like this but this one has got me scratching my head a little and so I'm just looking for a little bit of advice from people that know far more about these things than I do. I signed up with our local gym in June of last year. It's a council owned gym but they outsource their membership management to a company called Debit Finance Collections (DFC). Our membership is actually a Consumer Credit Agreement provided by DFC which runs for 12 months and ends in June. Everything was going well until I went to the gym in January and they declined my membership card saying that my account had been suspended. Embarrassed and confused I went home to telephone DFC and I was informed that I had cancelled my direct debit. I told them I hadn't and offered to pay them over the phone there and then. They declined this and told me to just set up a new DD which I did. I again got knocked back at the gym as once again my account had supposedly been suspended. I contacted DFC who once again said that I had cancelled my DD. After a few days of me arguing that I hadn't and them arguing that I had, I received a letter from them threatening me with solicitors if I didn't pay what I owed. I have written to them and emailed them numerous times practically begging them to take the money out of my bank. Despite communicating with them for several weeks, DFC wrote to me saying how disappointed they are that I am choosing to ignore their letters and saying that they have no choice now but to enforce the agreement in full. They are demanding over £300 which covers the period of January upto June. Due to all this happening, and not wanting to miss out on keeping up my weight loss, I joined Pure Gym in February to keep me going until this was resolved. Due to their behaviour I did a little bit of research into DFC and discovered that they no longer possess a Consumer Credit Licence. It was cancelled in October. I contacted them about this and they said that they are no longer pursuing the original agreement as a consumer credit agreement and are simply pursuing it as an outstanding debt. This has gotten me confused. Are they allowed do that? Surely if I sign a CCA for 12 months then it has to be treated as such for the entire period? Secondly, the gym that I was signed up with has never held a consumer credit licence, so should they be acting as a broker? I read that them filling in the consumer credit application form for me and sending it off to DFC constitutes being a broker for which they need to be licensed. I'll be honest, at this point, I'm just looking for a way out of this now. I'm happy with Pure Gym and I've had nothing but stress for the last 3 months with DFC. Again, I apologise for the length of this post but I just wanted to give you as much information as possible. If anybody can offer a bit of advice regarding this then I'd be very grateful. Thanks, Paul
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I'm usually happy to ignore letters from debt collectors but this one seems to be more definitive in its terminology. Do you think I should I make the CCA request to Robinson Way? I've never contacted them before. TIA!
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Asked for a copy of agreement, a CCA. A Santander credit card, being chased through Robinson Way, solicitors. They have sent a reconstituted agreement. This has NO date, nor my SIGNATURE. In fact, it is just a normal looking letter. I thought it should be at least a photocopy of something I would have signed. Is this a valid response to my request? Should a CCA request mean they send something with a datestamp, and a signature? I can upload their letter if it helps. -
Hi, Need some advice. I sent Vanquis a DSAR request over 4 months ago. I enclosed a £10 cheque which was duly cashed however they failed to provide me with any of the reqested documents (CCA, Terms & Conditions, Default Notices, Deed of assignment etc) I received a 3 page letter consisting of a demand for a further £1 for CCA and a 2 page document consisting of an abreviated table of transactions (I believe this is supposed to constitute a statement) Can someone confirm to me whether the £10 paid for the sar superceeds the requirement for an additional £1 for the cca. My understanding was the £10 sar fee covers ALL docs & data. Thanks -
Hi All, I had started a CCA process with Idem servicing with the OL being Citi Financial. I took out the loan in 2007 and have had a minimum payment going out. All payments have been stopped whilst my CCA request is in process. Idem promptly replied within the set time of 12+2 days with many copies of the signed contract with Citi financial, i just want to make sure that what they have sent is enforceable, if so should i resume my payments and send a F&F offer to them. I have uploaded the documents that were sent to me.
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Hi - I got advised to log my story on this site by MBaxter who I often work with in the states. He cant sing your praises highly enough. 1. I have an outstanding debt from a Lloyds C/C for just over 6k. I received a letter before action sent to a relatives house who I have registered for my mail. I do come back home every 3 months for about 10 days at a time and I am not sure whether I will stay here or not. I own no property or assetts in the UK, so they can't touch me there but I don't know whether I will return to the UK as the industry we work in is changing fast and there is a possibility by the end of 2017, I could be back in the UK and don't want them to hit me with a CCJ by default. 2. The debt is from 2000 and I was paying said fleecers via Stepchange about £50 a month from 2008 up until June 2013 but I realized the outstanding amount was increasing. As a side note, it was Mbaxter who spoke to me about his DMP and I advised him on what I had learnt about my debt increasing so he stopped paying his too. 3. There had been several letters from them that I had asked my family member to open for me threatening to take my first born etc. But about 8 weeks ago, I received a letter which was "a letter before action" from their solicitors. Having read other threads on here and other sites, I sent them a CPR31 letter which I scanned and emailed to my relatives who sent it recorded delivery for me, with a footnote that I am living overseas and that if requested, they can have my US address or continue to write to the UK address in Southampton. 4. Tuesday, they sent a letter back acknowledging my letter, saying that they have referred this back to their client and that they will no longer be looking after this case anymore. My question is, should I send Cab's a CCA request for this now or should I await further communication from them I fear they maybe serving court papers, so is it best to get in quick with this? I am back next week for the Easter break, so I can send this myself. I'd appreciate any advice anyone can offer. Thank you.
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Hello Can I firstly just say what a gold mine of information this site is. Its very comforting to read all the advice and be able to apply it to my own position and feel I am achieving something. I have a small mountain of alledged debt but have been managing it down with your help. I cope by giving priority to dealing with debt which is "sold on", hence my post. A while ago now I CCA requested 2 credit card (Barclaycard & Halifax) debts "sold" to Cabot Both have eventually come back with reconstituted and unsigned documents. I'm pretty sure these are both pre 2006. I get regular letters from Cabot ranging from "please get in touch" to "we are going to approach a local collection agency" I am not paying anything currently. I'm a bit unsure what to do next. Should I contact them and ask them to supply a signature or desist? Thanks for any help Victor -
Hello, im after some advice if possible. CAG has been helpful to read but im now stuck. Following redundancy I got into a bit of credit card debt, im now in a position to try and resolve the debt but don't know where I stand. One of the credit card debts is now with Idem servicing. I sent the a CCA request and they replied stating they had no agreement, should one be found they would send it. Foolishly maybe, I offered a full and final settlement offer just to move on. They rejected the offer and sent a credit card agreement (13 days after they said they didn't have one). They say the agreement was signed in 2001, however the address on the agreement is the address I moved to in 2008, so a different address I was at in 2001, secondly the credit limit states 1500£, with an APR of 27.9%, I cant prove it but the original credit limit was 950£ and the APR 15.9%, it only went up to 27.9% when I closed my current account at the Halifax and moved to Barclays around 2005/6, I remember that because at the time as I was annoyed to put it mildly - Just to add the credit card was with the Halifax. Idems letter keeps referring to LLoyds Banking Group are they linked to Halifax? The agreement also says bank charges were 12£, again I remember paying 35£ when one of my first payments was a few days late. Some pages of the agreement are blue, some white and all different fonts. Idem claim they own the debt, but terms in the agreement only state they can transfer the debt, but another clause in the terms says only We or You (meaning Halifax or me I assume) can enforce any part of the agreement. The agreement also state that interest will not be charged on defaulted accounts, however Halifax continued to apply interest when in the debt management plan and the account had been defaulted. Where the signature is supposed to be for me is blank, and the agreement contains no dates. Can anyone advise where I stand with this agreement. I can scan in later if it helps? It all just seems dodgy to me, and incorrect for the terms I remember. The debt is also 5481£ which is significantly higher than I recall ( I did bury my head in the sand for a few years, I had no money and no way of dealing with the debts, contributions were made through a dmp, it has been defaulted but the 6 years has now passed) The agreement just isn't correct from what I can see, but if anyone could advise further, it would be greatly appreciated? Chris
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