wondering if this is wrong the same product but different prices and argos stating web exculusive and half price [ATTACH=CONFIG]57838[/ATTACH] [ATTACH=CONFIG]57837[/ATTACH] any comments?

Simple! there are 1000's of us and only 1 of them. They don't give a **** about us paragraph 1 i agree Seems the louder you shout the more people are prepared to listen its always been the same - it will never change; unfortunately

Anyone else anoyed with those ***** adverts??

Comet - not a good idea ... Comet and Samsung - wallet suicide

Well done - shame you had to take these shysters to court...

Add me to the list also

Hallelujah! I hear:horn: ya

Great, thanks I try that

Can anybody tell me where to get an independant report done on my Fridge Freezer? I need this to send to comet to suport my claim against them.

Sounds terrible, tell them to sick the vouchers where the sun don't shine. You want a refund of the money you paid for the engineer be firm with them. I had a similar experience with their engineers( so called ) there messed us about something rotten. I got a complete refund of the repair Looks like we gonna have to sue them now for the fauly goods Fridge Freezer I would advise you to phone Consumer direct 08454040506 they will give you all the advise as to your options and you will get a case number you can refer to every time you phone. btw they answer there phones promptly Comet are a bunch of.. Gook Luck

Heres an answer to you question 'does anyone in comet customer services actually fnow what customer service is?' Based on my dealings with them - NO

They phoned today to say that they will refund the whole 99 not just the 50 they state in their terms and conditions. Thats something I guess

Well done:whoo::whoo: may do the same myself

Hi I sincerly hope it wasn't a Moben Kicthen... Am having the same problem with my Samsung ( There must be something wrong with this Manufuturer ) This link may help i saw it on another post somewhere http://www.guardian.co.uk/money/2006/mar/25/consumernews.howtocomplain

I have a SAMSUNG AMERICAN FRIDGE/FREEZER ( i wish i had not ) Model RS20CCMS5/XEU that has broken down. Its less than 5 years old. Contacted Comet for a repair got the story defrost it for 48 hours, £99 or £150 spill etc. Arranged a visit from one of their engineers said needs a bit haven't got it.. will order it... phone you when we got it... Phoned to say they have the part.. arranged for another engineer to visit with the new part... ... Wasn't the right part and even if it was the right part I(the engineer hmmm) couldn't fit it. Am in the process of sending a letter for a refund of the 99 quid they scammed me for and gonna try to get someit under the sale of goods act for faulty goods

Hi we are having problems with a american style FF ModelR S20CCMS5/XEU. Comet were useless, ordered the wrong part said they could fix it - then in typical comet gfashion ordererd the wrong part and than said even if they they hasd the right part they could fix it ( that took nealy six weeks). Yeah we got extented warranty - not worth the paper its written on. Thanks for the tip i'll try APPLIANCE DIY REPAIRS I wont be buying from Comet and especially not Samsung Products

(not sure if this is rap but.. ) I need some petrol so its off to the bank To get some cash.. to fill the ol gas tank. Ah Poo Not Another Damn Queue Quick Quick let me through I need MY Money.. more than you I’m sick en tired of wasting time While you make millions.. And I’m left in a line

powder

Craftsman

(British Gas i hope not ) Fix

Hmmm let me think... .... NOTHING

Well the way they prey on the fears of the elderly with so-called home service plans ( for plumbing electical wiring etc ) and the fact that the uk elderly popluation is increasing they won't be short of customers for long:mad:

You forgot to add the 'rs' to the end of your topic title:p

Update: I just got a call from John Lewis Direct. They said that they would send the goods out right away and have offered to refund the cost as a gesture of goodwill. Think i'll leave it there for now and see if it arrives ( it was promissed before and never turned up ) Guess I should cross something. Delivered Monday morning phew! ( in fact 2 of them arrived ) John Lewis Phoned today to say that I could keep both items and that a refund would be issued on my credit card:smile::smile: Thank you Leslie Hardy you have been a great help. REsolved

This is the reply to a letter I sent to John Lewis Directs MD, received from John Lewis and dated 13th January 2009 Your Letter Addressed to Robin Terrell has arrived in his absence and i hope you do not mind that I have taken the decision to respond to avoid any further delay . I am very sorry to read of your disappointment with the level of service you have been offered. However, as I am sure you will appreciate, our customer service team are best placed to manage things:cool: and therefore, I have asked one of our Customer Relations Managers to review the concerns raised and to respond to you directly. I will of course be kept informed. I hope that in this way we can speedily resolve matters and restore your confidence in us. Yours sincerely Assistant to the Managing Director. Its now Saturday 17th January and I have heard nothing yet.:-?