Woop at the stage as we are now Excellent news.

Ok so im going to fax them a few breakdowns using the above email 2 fax system. Ill give them a buzz too to make sure they remember me. Then what. Am I waiting for the paperwork to come through before I start with the AQ?

Uh oh they defended mine ! "Defence You are unable to take any further action online on this claim. The Defendant disputes the whole amount you have claimed. Your claim cannot proceed online and will be transferred to the appropriate court for continuation. You will receive confirmation to where the claim has been transferred to shortly." Check your mcol netty

My moneys going in an NS&I online isa. Fill my allowance for this financial year This is after I've made my donation to the site though, wont forget about that... I just hope I get the refund, lol

Damn HSBC, they should really just offer me a full settlement, all this waiting is killing me

Hey netty Where can I see when my claim was deemed served? The mcol website shows the issue date. Im guessing the served date is on the paperwork sent from DG? Anyway, not long now

Are the AQ related threads our next step netty? Presuming the banks file their defense within the 28 day period.

Acknowledgment received in the post, so now I have the address of DG Solicitors (who represent HSBC). They have my breakdown of charges en route in the post now Am I right in saying they have 28 days from the date the claim was issued to file their defence?

Received my acknowledgment, Deborah D'aubney is dealing with my claim at DG Solicitors. She has my breakdown of charges en route !

Thanks for the help lateralus, really appreciated. Ive taken to posting all my questions here as netty and I are at the same stage Hope thats ok netty. Lateralus, if you could just elaborate on what you mean above? You advise lots of activity, on our part? And presuming they do file their defense in time, whats the drill then. This is so exciting Thanks in advance Rund

lol ok dont mcol have photocopiers?! So I send 4 breakdowns to mcol and 1 to dg, how bizarre!

Send 3 copies of what to the court? Copies of the acknowledgement paperwork or copies of the schedlue of charges? Sorry for the hijack

Howdy! Yeah mines been acknowledged too No I have access to a pc 24/8 but not to my physical mail. Im in student digs and prefer to use my home address for these things as I cant afford to have things go wandering, so my mail is forwarded to me every week or so by my long suffering mother So hopefully we will get the DG address soon and be able to send off more paperwork Am I right in saying were sending breakdown of charges to mcol and dg? As ive already sent them off to mcol.

Depending on how much money you get back, maybe you could send him to boarding school... Or maybe he's right Lol, will be able to check my mail on thursday so will update you...

Yup im on the same timescale as you guys, claim issued today Sending off my breakdown of charges to mcol tommorow. Then we wait and see!

So you didnt send a breakdown of the charges to mcol?

My status is still requested, im just going to send them off with tommorows date as the issue date. I cant see it being a problem so long as you include your claim number/case name.

Hey netty, thanks for the support Filed my claim today, hopefully it will issue tommorow and I can get my schedule of charges sent off to money claim. Then its wait and see I guess! Keep us posted

Mcol submitted

Lateralus, just noticed your based in Hull. Im just outside Beverley... Maybe we could set up a 'get your bank charges refunded' stall outside one the the local HSBC's They could always pay me extra to ensure my silence

I received a letter from Colin langdale on the 5th of Jan 2007. 5 Days after sending my Letter Before Action. It says "Thank you for your letters regarding your request for a refund of bank charges. I apologise for not yet having fully completed my investigation. I will contact you again by the 8th of Feb 2007 and expect to be able to provide you with a full response at that time" Well thanks very much Colin but as my LBA stated, if the matter isnt resolved by the 14th of Jan 2007 I shall be filing my claim. So roll on tommorow

Thanks I appreciate it. Reassuring to hear from others going through the motions. I'm looking forward to taking this further . Cant believe they just ignore our letters, lol. Let me know how you get on. Good luck!

Ignored my initial letter. Great way to treat a long term customer. Sending letter before action tommorow 30/12/2006. I hope they ignore that too so I can take them to court

Congratulations on your success! Though if you received your refund after the prelim letter, then you didnt need to send them the LBA 14 days later? Anyway, if they're open 6 days a week as said above, I doubt a few days will make much difference, and then there's postage time also. Who knows. Good luck with your new claim.

Well in which case roll on the 21st