Well still no news, talked to the county court, they received my AQ but not HSBCs, theyre waiting till monday incase the AQ is with them but just hasnt been processed yet, at which point theyll move on to the next stage.
Managed to get debby daubney on the phone, she sounded pissed, lol transfered me to the 'right department' when she heard i was checking on my bank charges claim although the right department was an answering phone.
Who knows. Anyway, the longer this takes the more charges ill have to reclaim as im overdrawn at the moment, lol. I seem to remember reading someone starting another claim and they just refunded the charges and closed the account. Sounds good to me, then I can get a student account with someone else. Something I should have done a long time ago. They've basically had me over a barrel. Not for much longer.