thanks everyone!! Just to write a letter to Leicester County Court and I can get this thread moved!!! it CAN be done - sorry ofr all the panicking!! xox

where do I find the survey to fill in please?

HSBC Sent me a letter on Saturday telling me they were going to pay the charges into my bank account, so I wrote back to them straight away saying that I had closed my account so it wasnt going to be possible... And I received my cheque this morning! *faints* Thank you so much for everyones help!! xox

thanks ever so much for that lateralus I will get them letters written tonight!! Do I thn cross out the bits I dont agree to on the form thing they want me to sign and send back, or just not send it? Thanks netty Everybody on here is soooo helpful!

Had a letter this morning from D & G offering me the full amount wooohooo!!! what do I do now? Sign it aggreeing to the money - but crossing out promising to keep it confidential? ring MCOL and tell them to stop proceedings then what?! am i done?!

damn wish u had posted that before i sent my AQ off. that text sounds really good!

found a guide here http://www.consumeractiongroup.co.uk/forum/bank-templates-library/11644-allocation-questionnaires-guide-completion.html easy peasy!!

argh!! how do i fill in the questionaire thing?!?!?!

thanks

just the reassurance I needed!! thankies!! debating whether to send spreadsheets showing how much they owe... decided it cant hurt so may as well!! thank you so much everyone for such speedy responses!! xox

On the letter I have to sign, I have crossed out that I agree it is full and final settlement' and written 'PART SETTLEMENT' Im figuring that I send copies of both of these letters to MCOL, right?

How does this sound please?! Dear Mr Langsdale Thank you for your letter dated 11 January 2007. My letter dated 4th December, sent again on 15th December because of apparent non-receipt, gave you 14 days in which to respond before I proceeded to court. Allowing for bank holidays, and the fact that the second letter was not received until 22nd December 2006, this gave you until 7th January 2007. Because I had had no response from HSBC within this time, a claim has been issued with Money Claim Online, and has been acknowledged by you. I will accept the sum of £*** offered, but only as part settlement and on the clear understanding that I will pursue recovery of the remainder with the County Court claim. A further £** is required to cover court costs and interest, plus a further £*** a day interest per S.69 County Courts Act 1984. I trust this clarifies my position. Yours faithfully ME! Cc – Northampton County Court

thatnks for that dude. because HSBC hav acknowledged the claim, they have to pay the full amount!! now to test my letter writing skills some more!! thanks for coming back to me so quickly. I really must stop panicking and start thinkin straight!! xox

I'm really confused, so I hope you trusted lot can help me again!! hehe. I filed my mcol on the 8th, which means it isnt served until the 13th (2moro!!!) HOWEVER. I have received a letter from HSBC offering me the amount I was claiming in my letters. This doesnt include the £50 court costs or the interest I am charging. What do I do?! Can I cancel the court and get my money back and accept HSBC's offer, or do I jus wait for the court proceedings to take place?! Please help!!! xox

thanks amy, lol. Im quite a bit after that tho...jus filed mcol!! thanks tho x

sent them anyway lol. Received confirmation from MCOL today. what happens now?!

done all that, thanks dude you're a diamond. has been paid for and sent (£50, bargain!!) Have found these two letters to send with particular of claims: _______________________________________________________________ HSBC ACCOUNT NUMBER: ***** Dear Sir/Madam, Further to my recent correspondence to your department dated **/**/** and **/**/**, in which I requested the repayment of unlawful charges which have been levied to my account, your lack of positive action to resolve this matter has regretfully left me with no alternative but to seek redress at the County Court. I wish to inform you that I have today (date) issued a claim for the repayment of the unlawfully taken charges, plus statutory interest, plus costs. The claim will be served to you in due course. Please find enclosed a schedule of the charges I am claiming, along with the interest accrued to date. A copy of this has also been sent to the court. Please note this schedule does not include court costs. Yours Faithfully, ME! _________________________________________________ The Court Manager Money Claim Online Northampton County Court 21-27 St Katherine’s Street Northampton NN1 2LH Dear Sir/Madam ME vs. HSBC Bank PLC Claim No: **** I have today requested the issue of a County Court claim via the Moneyclaim online service, details as above. Please find enclosed a schedule of the money taken from me by the defendant bank by way of charges, along with interest claimed at the annual rate of 8% pursuant to section 69 of the County Court Act. The interest in addition to the amount in charges equates to the total amount of my claim, namely £*** I respectfully request that the enclosed schedule should be attached with the particulars of my claim. Yours Faithfully ME! ____________________________________________________________ How do these look to you please dude? thanks ever so much

total including interest of 8% is only £400 for both, but still - its mine!! so i'm about to submit my mcol (only charging me £50 because its only a little claim lol), I know I have to send my particular of claims as well - do I post that seperately?! Am rather confused about that bit to be honest. Thanks for ya help guys. Bidstermeister - I have Colins address to be at Coventry....hmmm interesting!!

im claiming for 2 bank accounts... do I need to fill out one mcol for each?!

thanks for the help steve!! Em

ok. thanks x

thanks! x

im jus panicking arent i?! I need to go open a bottle of wine LOL!

really?! Because Im worried that Ive maybe been sending my letters to the wrong person?! Have draughted the following letter: Dear Mr Langdale, Thank you for your letter dated 27th December 2006, concerning my request for a refund of my bank charges. I have enclosed a copy of both your letter (a) and the letter to which you refer (b). As you will see from my original letter dated 16th November, addressed to Mr Shepherd, I gave HSBC 14 days in order to respond to my request. As the letter was not received until 20th November, the deadline for response was 4th December 2006. I was never given communication, and so a second letter offering a further 14 days was issued. This letter unfortunately got lost in Royal Mail’s system, and so the exact same letter was again issued on the 15th December, and finally received by HSBC on the 21st December. Again, a copy of this letter is enclosed © I understand that the Bank Holidays surrounding the Christmas period would make the 14 day limit unfair, and so am willing to add a further 3 days to this period. While I appreciate offer of communication to be received by 15th January 2007, I am sure that you will agree that you have already had more than sufficient time in which to conduct your investigations. I require repayment in full of my money. If you do not comply fully by 7th January 2007 then I shall begin a claim against you for the full amount plus interest, plus my costs and without further notice. Lote of love (lol) Sexy_Em

didnt go work today, didnt get to bed til 5am this mornin. naughty! hope u all hav a great new year!! x