This topic was closed on 11 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 03/07/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 03/07/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 03/07/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 03/07/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

P.s. just seen your Scotland bit course it would be different in that neck of the woods nice place though Ben Nevis!!!!

Your reply before you sent the L.B.A.was nearly word for word like the one i recieved but they have offered a "goodwill"payment of £25.00. Which of course i will e-mail back thanking them in part payment and not accepting the "conditions"they quote. Keep plugging with the l.b.a. stuff i think your next step is to file a "moneyclaim"as you have given them the"28"days. Check the library/Threads to makesure. Lancsman. P.s.Suppose i should start a thread as ive "started"on them

Pleased 4 U

Hi what a strange name,welcome .you need to have a look at F.A.Q.and send a data protection act request letter detailing all your charges and wether their was "manual intervention"their is a letter in the "library"for this. do look round first before jumping inand putting your foot in.If you do it right you should get what is lawfully yours back. best of luck

they dont half make one fume

Go for it lucaloo,start a thread and youl get lots of help too.It is possible to win even though someone may end up in court you have to be prepared for this eventuality... best of luck which letter are you sending?

Hello sharman what is your "thread"cos i don,t know what stage your at? jadest know what you mean but with solicotors like Lloyds its not suprising

Hi Sue This fiasco with the "ice cream sellers" is quite "normal"for them hence my naming them thus,as they appear to be selling ice cream instead of chasing up cases and (With names like Sechiari it's either ice cream or pizza!)making sure letters that are recieved and signed for,are actually sent on to the person dealing with "your case". When the judge ordered the stay what reason did he give?"to allow the parties to reach an ammicable settlement". Have you sent all correspondence you have recieved from the ice cream people and all you have sent to them,to the court? (Whilst the stay was on) To prove to the judge you have been attempting an "amicable settlement"(this proves on your side that you have been co-operating,also if you have sent things recorded delivery and kept the stubs you can go on "Royal mails website to see A.when it was recieved.B.Who signed for it.(Using the code letters and numbers on the stub). I would say you now wait for the court to give you a date for the "preliminary hearing" (15 minutes!) or they might give it more timei.e. proper hearing. Once you have the date write to the ice cream men telling them that as a matter of courtesy just in case they haven't recieved notification from the court the date and time is ******* whereapon you look forward to hearing their defence in front Judge *****. I have a copy of a letter i sent to them which was used to "comply with the court order"You can us bits of it if you wish.I'l p.m. it to you if you want. Use everything ive said here at your own discretion bearing in mind i "won" before the court date (day before)they paid up in full.....

good luck like i said persist and get the timing right youl get results but bear in mind it might get too court....

Agree with zootscoot and welshman you are obliged to take settlement if offered and it will be usually right on the mark of what you are claiming or more... You can write to Ms Marjorie Wilson @The Office Of Fair Trading.2-6 Salisbury Way.London.(don,t know the postcode!) to tell them of the shoddy way you have been treated by your bank AND their is a letter in templates for your M.P.