If you go to statements>transaction search then ask it to search for charges you will get a list of all charges for the last 6 months.

Thanks I've already sent the DPA letter requesting 6 years worth of charges and/or statements. I found this reassuring. http://www.moneysavingexpert.com/cgi-bin/viewnews.cgi?newsid1141050760,24632, I will post back with any further info when necessary. By the way, they want me to take out a consolidation loan, return my cards and cheque book, and just have a solo card. They have given me 2 weeks to reply and then I don't know what thay are going to do. Any thoughts ? ceborame

Is there anything that can be done about the way NatWest operates its banking methods, in a way that will deliberatley make charges applicable to an account. For example: I have recently been charged £70 for them paying 2 guaranteed cheques. I had about £30 available on my overdraft. 1 cheque was for £25 the other £40. Because they paid the £40 first (this is on the same day) this made me overdrawn so then they didn't pay the £25 cheque then I was charged the £70 for 2 cheques. And I will also have the unarranged borrowing fee at the month end of £28, so £98 this will cost me !!! I find this type of thing extremely unfair. Also how can debits suddenly appear later in the day. I check my account online every morning before work and I know exactly how much is available. On more than a few occasions a debit has come in to my account that wasn't there on new entries that day. So if I have needed to draw most of my available funds that day I am overdrawn again !! Why can't I pay in cash on the same day to cover a cheque or D/D that was making me overdrawn? Why do NatWest staff often conflict with comments made on previous calls such as the same day cash cover, months ago they told us pay in before 3pm and the debits are covered. Now they say it can't be done. If you call the service centre and talk to customer services, they will say you can cancel a D/D on the same day, but customer lending will say you can't ? Why in this day can't debit card payments come out immediatley ? As this is my first post, what can be done about all these charges ? Regards Ceborame