ajs444
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Everything posted by ajs444
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Another reminder letter from Marlin dated 1st April, Income & Expenditure request on back of letter.
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Well still going on, now heading for 2 years, still not paid them one round bean, FU have not complied with OFGEM's requirements. Now hitting my head off a wall, e-mailed OFGEM 6 times, eventually phoned them, said they would forward my request to compliance department. RESULT:- FU phone house "Ombudsman told us to phone" I was not in at the time, told to phone back after 3pm, 0ver 20 days and still waiting on the return call!!!
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Has there been any progress with this? I am facing same scenario with this company, even after my complaint was upheld by OFGEM.
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Well, statement of account received today from Marlin, roll on August!
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first utility- online account
ajs444 replied to craigers's topic in Utilities - Gas, Electricity, Water
Give them a ring? You're having a laugh, not if you have something planned over the next few years. This company must have the worst "Customer Services" in the UK, maybe even the world. -
I think you will need to my Jamtart friend, Happy New Year from a happy Fifer. COYP
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Capital one debt & Brian Carter Solicitors [in scotland too]
ajs444 replied to Desmondo1's topic in Capital One
http://www.consumeractiongroup.co.uk/forum/showthread.php?251453-ajs444-v-Cap.-one-**-WON-They-Cave-In-Just-Before-The-Hearing-** -
Capital one debt & Brian Carter Solicitors [in scotland too]
ajs444 replied to Desmondo1's topic in Capital One
Issue court papers under Small Claims, did the same with cap One and they fought it through initial hearing and then right up to second hearing, top Solicitors in Scotland were involved and must have cost them a fortune. Paid up in the end along with interest in restitution, one happy puppy!!! -
One down, few more to be worked at.
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Account now closed, AMEN!!!!
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Ombudsman non commital, the points I asked for clarification were not in my original complaint. 1. Can I move once debt repayment set up.....Ombudsman:- Probably not, First Utility can retain you. 2. Will this affect my Credit reference File.......Ombudsman:- Do not know. 3. Does the "Code of Practice" apply i.e. can only back bill 12 months.....Ombudsman:- No answer. I give up.
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Any point in complaining about the energy ombudsman??
ajs444 replied to derek1's topic in Utilities - Gas, Electricity, Water
Interested where you go to complain, Ombudsman appears to be about as bad as the companies they regulate. -
Last payment made November 2008, since I stay in Scotland, SB'd after 5 years?
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They never returned my case back to M&S, Lowlifes are just playing letter ping pong, the 3rd DCA I may add.
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Well letter from lowells this weekend saying they are going to send someone round, no you ain't.
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Raised it once again through Ombusman, the billing is OK, their fault regarding the DD farce, awarded £300 compensation, letter of apology and put on a 24 month debt repayment plan. Now enquiring whether I can now move away, once Debt Repayment Plan set up, reply from Ombudsman will be interesting.
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Statement of account also received, bit of a Mexican stand off just now.
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Debt now over to Lowells, assignment letter from Lloyds also.
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The lovely Lowells have been assigned my alleged debt as well.
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Same as you howler, except its Lowells doing the chasing now, still no sight of a CCA,
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Lovely letter Brig.
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Letter today from the muppets that are Marlin asking for payment to be made to clear balance. After approaching Barclays with a LBA, the Egg debt moved off my CRA file and went to "satisfied" with the owner being Barclays. How can Marlin pursue something that is not outstanding, according to my Credit file?
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Getting totally fed up with Lowlifes, letters arriving weekly now, just ignoring them, you would think the difference between Storecard and Mastercard would give them a clue.
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Only problem is that there is 9 months difference between the last payment date and the default date, can I challenge the CRA regarding this?
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On checking CRA file today, the Egg/Barclays entry has disappeared, it is now listed as being "Satisfied"
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