Thanks. I could ask my local trading standards about what I should do.

Thanks. Do you think I should report it to the police? I know they don't like people wasting their time with all the rising crime they have to deal with and the lack of recourses.

Hello, I need your help with something. I run a hardware and DIY shop. A man came in and wanted to buy superglue. I was supposed to ask for ID from people who looked under 25 when buying age restricted products, even though the man looked over 18. But the man just put the money on the counter and walked out with the glue, in fact slightly more than what the glue cost. I asked the shopkeeper next door if this was legal. She told me that “Force-purchasing” wasn't legally actionable and that the man had paid. On some further research, I gather that force-purchasing is where a person pays the listed price for something but the sale wasn't approve by the seller. Legally it seems like a grey area. Possibly I could take civil action. What do you think? Is it legal? What action I could take in the future? I need a second opinion. Regards, Rory