@dx100uk will do , thank you

Still waiting on a court date, is it normal to take this long?

@KingsParent thank you for sharing your experience. I also tried contacting the CEO but didn’t get very far. Do you mind sharing his contact details? kind regards

no, haven’t received any correspondence as of yet. Still waiting on a court date but seems to be taking forever. Have noticed an increase in unhappy customers on here

i am still waiting for a court date. Yes, they are also asking for payment although my daughter was denied access, etc. My ex-partner was responsible for making payments, they acknowledged this but unfortunately, I signed the dreaded contract. I was open and transparent about my financial situation and explained that I simply couldn't afford it , putting aside that I was also unhappy with the level of teaching, technical problems, and lack of communication

sorry to hear about the passing of your husband. Despicable how this organisation works, they truly have no morals and only care about money. I am still waiting to be notified of my court date but will keep you updated and go from there. All the best

Hi Leema316, sorry to hear you are also facing challenges. I am still waiting for a court date but will keep you posted. Looks like we need to set up a page for unhappy customers!! Regards Sophie

it would have been Medway court

Hi, just received this today. Is it normal procedure for them to transfer to court? As I couldn't make the mediation call? Thank you N271 - transfer to medway for allocation.pdf

oooops sorry!! Thank you

Good afternoon, I've just received this letter today 4th December 2023. It states in the letter that I have to reply no later than 4 days before the appointment. I am unable to make this date as I've picked up extra shifts at work and won't finish until 7 pm on this day. Should I not have received the letter sooner, can I argue this? Thank you in advance 2023-11-29 mediation app.pdf

@dx100uk thank you for your help

Good morning all. I received this letter today Small claims track (proposal).pdf

@dx100uk thank you

Apologies for the delay in replying. I spoke to the receptionist at Medway court on the18th August. He said that a letter had been posted in regard to it being moved over to moneyclaim. I still haven’t received anything

Hi all, I still haven't received any correspondence & unsure as to what is going on. When I spoke to the receptionist at Medway Court he advised that a letter had been posted, I should have received that by now

I have just got back from the post office. I sent the paperwork to the court only. Should I have also sent one to the claimant? Just reading through the MoneyClaim centre county court and came across this; *You must file an N215 Certificate of Service with the court within 14 days of the claim being issued. The certificate of service confirms to the court that you have sent the documents to the defendant. The certificate can be filed by post or preferably by email to ccbc@justice.gov.uk. Include the claim number in the subject line of the email. The second page of the N215 explains how to calculate the ‘date of service’. If the date of service is different to that of the claim form, then you should consider the later date to be the date of service for the claim. For further information see civil procedure rule 7E.6.The court does not require copies of the additional documentation you wish to serve upon the defendant at this time. Does this not mean that I should have been notified sooner that they have moved it to MoneyClaim centre?

yes he said to send today

I've been on the phone all day trying to confirm email to send documents. I finally got through & the person I spoke to confirmed email and address but also said that I should be receiving a letter in the next couple of days notifying me that the claim has moved over to MoneyClaim centre county court

Think I might have to leave that bit out then as they did reply back and supplied all documents, signed agreement, statements etc. I have the email that states that because they weren't able to contact Mr xxx, I had signed the contract and was therefore liable for the payments CLAIM NO: XXXX In The XXXXXX County Court. I XXXX the defendant to the claim will state as follows:- It is admitted that I did enter into an agreement with Interhigh dated for 4th October 2021. It is denied that I am responsible for the payment of £1815.53. The course was for my daughter a minor age 14, and I only made the application as a parent The quality of the educational provision was below the standard expected. It was not the standard that was stated in the contract Poor quality of teaching. Software problems preventing my daughter from joining the classes. Also, lessons would end midway due to technical problems and no effort was made to recuperate the time lost Terrible communication. My daughter would email teachers and they wouldn’t bother getting back to her. I also experienced this with the customer services and accounts department From the onset I gave clear instructions that my ex-partner was responsible for making payments, this was acknowledged by the accounts team As payment for the next term wasn't made they blocked my daughter's account and as a consequence unable to join the lessons. Also, they have kept the £500 deposit. This amounts to an unenforceable disproportionate penalty and I asked for proof that they suffered administrative losses which are mounted to £500. To date, they have provided no written invoice for the £500 that they allowed to owe and which I deny The claimant is denied from added section 69 interest within the total claimed that is yet to be decided at the courts discretion. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. The claimant is also put to strict proof to:-. (a) Provide a copy agreement/facility arrangement along with the Terms and conditions at inception, that this claim is based on. (b) Provide a breakdown of their excessive charging/fees levied to the account with justification. (c) Show how the Claimant has reached the amount claimed. (d) Show how the Claimant has the legal right, either under statute or equity to issue a claim. By reason of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief

@Andyorch just a bit confused about this bit here *On receipt of this claim I requested documentation by way of a CPR 31.14 request dated XX XXXXX 2014 namely the Agreement and Termination Demand Notice referred to in the claimants Particulars of Claim. The Claimant has failed to comply with this request. (if you made a request using CPR31.14.) I requested documents via the pap form and also requested directly to Interhigh for a breakdown of the money requested and where the £500 deposit has been used for

@Andyorch thank you so much

No, I signed the agreement as the parent

@Andyorch Sorry what does this mean as I signed an electronic contract

@Andyorch I am named the defendant. Not sure if it makes any difference but my daughter was 14 at the time of joining