@dx100uk thank you

Apologies for the delay in replying. I spoke to the receptionist at Medway court on the18th August. He said that a letter had been posted in regard to it being moved over to moneyclaim. I still haven’t received anything

Hi all, I still haven't received any correspondence & unsure as to what is going on. When I spoke to the receptionist at Medway Court he advised that a letter had been posted, I should have received that by now

I have just got back from the post office. I sent the paperwork to the court only. Should I have also sent one to the claimant?

yes he said to send today

I've been on the phone all day trying to confirm email to send documents. I finally got through & the person I spoke to confirmed email and address but also said that I should be receiving a letter in the next couple of days notifying me that the claim has moved over to MoneyClaim centre county court

CLAIM NO: XXXX In The XXXXXX County Court. I XXXX the defendant to the claim will state as follows:- It is admitted that I did enter into an agreement with Interhigh dated for 4th October 2021. It is denied that I am responsible for the payment of £1815.53. The course was for my daughter a minor age 14, and I only made the application as a parent The quality of the educational provision was below the standard expected. It was not the standard that was stated in the contract Poor quality of teaching. Software problems preventing my daughter from joining the classes. Also, lessons would end midway due to technical problems and no effort was made to recuperate the time lost Terrible communication. My daughter would email teachers and they wouldn’t bother getting back to her. I also experienced this with the customer services and accounts department From the onset I gave clear instructions that my ex-partner was responsible for making payments, this was acknowledged by the accounts team As payment for the next term wasn't made they blocked my daughter's account and as a consequence unable to join the lessons. Also, they have kept the £500 deposit. This amounts to an unenforceable disproportionate penalty and I asked for proof that they suffered administrative losses which are mounted to £500. To date, they have provided no written invoice for the £500 that they allowed to owe and which I deny The claimant is denied from added section 69 interest within the total claimed that is yet to be decided at the courts discretion. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. The claimant is also put to strict proof to:-. (a) Provide a copy agreement/facility arrangement along with the Terms and conditions at inception, that this claim is based on. (b) Provide a breakdown of their excessive charging/fees levied to the account with justification. (c) Show how the Claimant has reached the amount claimed. (d) Show how the Claimant has the legal right, either under statute or equity to issue a claim. By reason of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief

Think I might have to leave that bit out then as they did reply back and supplied all documents, signed agreement, statements etc. I have the email that states that because they weren't able to contact Mr xxx, I had signed the contract and was therefore liable for the payments

@Andyorch just a bit confused about this bit here *On receipt of this claim I requested documentation by way of a CPR 31.14 request dated XX XXXXX 2014 namely the Agreement and Termination Demand Notice referred to in the claimants Particulars of Claim. The Claimant has failed to comply with this request. (if you made a request using CPR31.14.) I requested documents via the pap form and also requested directly to Interhigh for a breakdown of the money requested and where the £500 deposit has been used for

@Andyorch thank you so much

No, I signed the agreement as the parent

@Andyorch Sorry what does this mean as I signed an electronic contract

@Andyorch I am named the defendant. Not sure if it makes any difference but my daughter was 14 at the time of joining

@BankFodder I take on board what you have said and apologise for any inconvenience caused and again appreciate all the help that received

Thank you @dx100uk I finished work late last night and have put this together. Is it ok? I deny the allegation that I am responsible for the payment of £1815.53 My reasons are the following; The quality of the educational provision was below the standard expected. It was not the standard that was promised in the contract Poor quality of teaching. Software problems preventing my daughter from joining the classes. Also, lessons would end midway due to technical problems and no effort was made to recuperate the time lost Terrible communication. My daughter would email teachers and they wouldn’t bother getting back to her. I also experienced this with the customer services department From the onset I gave clear instructions that my ex-partner was responsible for making payments, this was acknowledged by the accounts team As payment for the next term wasn't made they blocked my daughter's account and as a consequence unable to join the lessons. Also, they have kept the £500 deposit @Andyorch I can appreciate what you are saying and take full responsibility but I've had a lot on my plate, not that it's any excuse but I've been overwhelmed with a lot going on in my life. Thank you for all the help

thank you, yes I've got the email it's ccmccustomerenquiries@hmcts.gsi.gov.uk

Can someone please help me? I have been so caught up with day-to-day life trying to juggle a multitude of different things that I totally forgot about this. I submitted the AOS on the 26th of July but forgot about the defence. I have been looking through previous posts as I'm lost with it all now and am unsure what I needed to send although I might be too late now. When should I be receiving a date for the hearing? Thank you in advance

Morning, The deadline for the AOS is the 4th of August. Does it make any difference if I send it before? Also, from what I read I can email the docs, should I avoid this and send recorded delivery instead? Thank you in advance

Hi, of course N9a AOS manual Form.pdf

Thank you for the help. I'm just filling out the Acknowledgement of service form. Where it says -Address to which documents about this claim should be sent (including reference if appropriate), I take it this is my address?

thank you, I take I need to reply back with acknowledgment of service? It doesn't leave me a lot of time to prepare my case though as I only received the letter yesterday

The right hand side of the Claim form N1 has a sticker over the top with a reference number. There's a stamp with date of service 17th July 2023. I have attached docs earlier

Which Court have you received the claim from ? Medway claims court MCOL Northampton N1 ? Manual Claim CCMCC (Salford) ? New beta WWW.MONEYCLAIMS.SERVICE.GOV.UK ? Name of the Claimant ? Reddam House Berkshire Ltd T/a Kings Interhigh How many defendant's joint or self ? 1 Date of issue – No issue date Particulars of Claim What is the claim for – Tuition Fees What is the total value of the claim? £1815.53 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? NO Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? NO Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? NO When did you enter into the original agreement before or after April 2007 ? AFTER Do you recall how you entered into the agreement...On line /In branch/By post ? ELECTRONICALLY Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? UNKNOWN Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DEBT PURCHASER Were you aware the account had been assigned – did you receive a Notice of Assignment? NO. ONLY AWARE ONCE I RECEIVED CORRESPONDENCE FROM ACT CREDIT MANAGEMENT LTD Did you receive a Default Notice from the original creditor? NO. ONLY RECEIVED EMAILS STATING THAT UNLESS PAYMENT WAS MADE THE SYSTEM WOULD RESTRICT ACCESS Have you been receiving statutory notices headed “Notice of Sums in Arrears” or " Notice of Arrears "– at least once a year ? NO Why did you cease payments? POOR QUALITY OF TEACHING. TROUBLE ACCESSING LESSONS AND POOR COMMUNICATION What was the date of your last payment? 16/2/2022 Was there a dispute with the original creditor that remains unresolved? YES Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? I COMMUNICATED THAT I WOULDN'T BE ABLE TO AFFORD THE PAYMENTS AS IT WAS MY EX PARTNER THAT WAS MAKING THE PAYMENTS

Afternoon all, just got home to be greeted with a letter from Kings Interhigh. I thought they had gone away but I suppose that was wishful thinking!! I have attached the docs received. Am I right in saying that I now have to fill in the defence and counterclaim form? full claimform medway court.pdf

Hi, I received a letter in the post today with all the relevant documents ACT.pdf