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Everything posted by TheLongHalloween
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They sent me £100 on the 11/03/2021. The incident happened on 07/02/21. I'll try to say it in value rather than items. I sent him £460(GPU1), he sent me £360(GPU2) + £100 to make up the difference. He ended up with no £460 in the box, So I gave him his £100 back plus £360 in cash instead. I'm out £360 in effect as I was paying with an item rather than cash. All in all they've stolen a £600 graphics card so they owe me the maximum no matter how you look at it.
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Hi BankFodder/Andyorch, Thanks I'll look into those other posts! I put on the website that it was worth £600 when I paid for postage. We have photographs of the package after it arrived, I have a picture of my box with my reddit username and date on, and we have photographs of the curtains. I would have expected foul play from the person receiving but given that he sent me his own card (which I'm still using), I believe him. We've talked loads on WhatsApp and both tried our best to get the police involved, messaging the CEO etc, but to no avail. I paid him for his graphics card (£360) and refunded the £100 he sent me, so I'm £360 down. I got no say in accepting or rejecting their compensation, they just sent it to me on Paypal and told me the case was closed, scummy.
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Hi All, I've just found these forums and hope you can help. First of all I'll say I'll never use Hermes again in my life, what utter shite. So I wanted to swap my graphics card for a gaming one about 6 weeks ago. I had a Radeon VII, worth £590 at rrp, now going for £1000+ because of the shortages across the globe. I was experiencing compatibility issues, so I wanted to swap it for it's little brother, a 5700 XT worth about £450 rrp, now going for £500-800 on Ebay. I found a guy on Reddit who was selling his and I offered a swap. I didn't want to sell and then have to look for a new one so a swap was Ideal. He was skeptical of me as my card was worth more than his but I just wanted stability for gaming, not a compute beast that was power hungry. We agreed that he would pay me £100 on top of the swap to make it fair. We both sent our packages with Hermes with next day delivery, insured to the max (£300). His graphics card took 4 days to arrive with me as it was an awkward time before the weekend, mine arrived on a Saturday with him. The box had been tampered with and the graphics card removed, replaced with a set of brand new curtains worth about £90. I was and still am devastated. Hermes took 6 weeks to resolve the issue and decided that I'm only owed £100 as that was the PayPal transaction amount, despite being paid in goods, not purely money. They have failed to acknowledge that they lost an item now worth £1k, and closed the claim really smugly. I want to take them to small claims, but I'm unsure who to do it "to". Do you guys have any advice and details of what I should do next? Ideally I'd Oh flip them for the full amount but I appreciate their terms have been agreed to and an amount of £300 is their maximum. Regards David
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