Hi guys I'm new to the site so hope I am posting correctly.
Two new sofas (electric recliners) delivered 23rd Dec.
One sofa faulty on arrival, broken spring reported immediately to Harvey Norman.
2nd sofa developed additional faults including broken spring in another chair, no padding in arm rest and corner chair not attaching properly. Technician came out, didn't say anything to me.
When I followed up with Harvey Norman they said they could be repaired.
Fabric on chair has since started 'gathering' and I am convinced they are 'sagging' too. Harvey Norman want to repair, however, I think too many faults have developed too soon.
Can I reject these even though I am past 30 day period?
Is 5 potential faults reasonable for me to reject and if they won't accept responsibility do I go through my credit card company?
I've never done this before so apologise in advance!
Appreciate any advice.
