Hi, Update, I have just received a text from Zinc group saying, we have sent you an important letter, please click the link to view it. Should I open the link and see what it says or just ignore it? Do they know if ive opened it or not?

I received another letter two days ago, I have just ignored it. I still get text messages at least twice a week but just delete them as soon as I receive them. I have blocked and bounced all their emails so I don't know if they are trying to contact me via that. I have read loads on here and I think we will hear from Zinc group for a while then probably get another letter from their solicitors but im just going to ignore all contact until they eventually give up! I will keep you posted. Do you know roughly the time scale before CRS/Harlands/ Zinc finally leave you alone? Is there any point where I need to take notice from them? I have offered to pay one months fee of £11.99 but they declined so I have ignored all contact since then

Brilliant, thanks DX and Slick for all your help. I will continue to completely ignore them and get on with my life and hopefully they will get bored and move onto someone else very soon

Thanks Slick, one last question and then il be happy to completely ignore all contact until eventually they get bored and leave me alone. Is there any chance they can send a baliff or someone equivalent to my house demanding money? Thanks, MBK.

Ok thanks DX. I will just completely ignore all contact until they eventually give up. Hopefully sooner rather than later.

Ok so they will get another company to chase me as they don't do court. Am I right in just completely ignoring them, is there any point where I do need to take notice from them or not?

Hi DX, sorry what do you mean?

Hi, Update, today I received a letter from CRS stating that I have 10 days to pay my debt or they will take one of two actions. legal action (CCJ) or pass my case onto another company. Even though I believe I do owe one months pay of £11.99 which i have stated to CRS am I still to ignore these threats? What do you think the next actions will be from them? Do I need to do anything or just continue to ignore all contact? Thanks, MBK

Hi Slick132, Thanks for your reply, I will send a letter and then at least I have done the correct thing. I know it wont make a difference to them contacting me but I will feel better. How long do you think it will be until they stop contacting me?

Ok thank you, I think I will just completely ignore them until they get tired of contacting me

Thanks dx100uk, do you think I should just completely leave it or send a letter? Ive read a few forums on here and they say a letter makes no difference. Do you think I should just completely ignore them and not send a letter? If I just ignore them will they take any action that can effect my credit score etc?

Hi Slick132, I haven't sent a letter yet and am still getting CRS phoning me but I haven't answered. I have looked at my bank statements and my DD for the gym came out on 8th of each month and I cancelled over the phone on the 10th. Does this mean that I do owe a months membership even though I didn't attend the gym a few days before the 8th? They are still requesting that I pay £266 as I didn't cancel online which I didn't know about. What do you think I should do?

Hi Slick, Thanks for your reply, do you think I should write Harlands a letter or just completely ignore all communication? Will it make a difference if I contact them or not? I don't agree that I had to pay the £11.99 as my DD came out the same day but they were stating that because my DD came out and I told them afterwards that another £11.99 was due even though I hadn't attended the gym at all in April.

Harlands wanted 1 more payment of £11.99 but I cancelled my DD as I didn't agree with it

They said they were going to start sending me letters seeing as they now know I haven't got access to my old work email address. I have just read some threads on here and there seems to be advice saying send a letter explaining why you wont be paying anymore money etc.

Hi dx, Do you not think I need to contact Harlands to inform them that I do not believe I need to pay anymore than I already have or should I just completely ignore all contact?

Hi, Do you have an example letter I could use or tweak?

Thanks dx100uk, do I need to put anything in writing to them or just completely ignore all attempts to contact me? Will they keep pestering me or will they leave me alone once they don't get a response?

Hi, I am looking for some advice if possible. Back in 2016 I joined xercise for less gym in Darlington. On the 10th April 2019 I phoned Harlands up to cancel my membership and give my 30 days notice. My direct debit went out on the 10th of each month. During the telephone conversation the Harlands member of staff advised that I could cancel my membership but I needed to pay an extra £11.99 (monthly membership) for my 30 days notice period, I informed her that my money had gone out by DD that day and I wouldn't be going back to the gym as I only joined the gym because it was close to work but I was moving company and wouldn't be using the gym again. She informed me that I still needed to pay another £11.99. After the telephone conversation I just cancelled my DD so no more money would be taken out in May. Last week I received a phone call from a company called CRS advising that I owed £266 as I didn't cancel my gym membership online and my membership wasn't cancelled because of this. They informed me that Harlands had sent me emails informing me to reinstate my DD so they could take payment plus admin fees etc. I then told them that I never received any emails and this was the first I heard there was an issue. CRS told me the email address Harlands had apparently sent these emails to but it was my old works email address which I no longer have access to. I refused to pay the £266 and said as a good will gesture I would pay at most 3 months membership due to not cancelling on line which is a total of £35.97 but they said that was impossible and I would have to pay all these extra's. Can anyone advise what I should do, do I need to pay the £266? Does this effect my credit score in anyway? Can they take me to court if I refuse to pay? Any help or advice would be really appreciated. Thanks, Milkybarkid2.